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ROLEBranch Manager Atlanta
Location
United States
Salary/Type
Permanent / Full Time
As Branch Manager Atlanta for a market-leading air freight wholesaler, you will manage all aspects of the business including import, export, express, handling operations, domestic freight, road transport and 3PL, as well as oversee the sales and account management functions. Reporting to the Vice President Americas, your primary focus will be to ensure successful delivery of outcomes for all stakeholders, whilst revenue and profit targets are consistently met.

Key Responsibilities:
  • Ensure all aspects related to safety, security, environmental and compliance requirements for the state are implemented and followed by all employees, contractors and visitors
  • Develop and achieve budgets in all areas of import, export, breakbulk, courier and ocean operations. Grow profitable business in defined areas in order to meet revenue and profit goals
  • Monitor all warehouse operations to ensure the timely flow of all inbound and outbound cargo. Provide assistance and support to the Import, Export and Warehouse Team in their daily activities as required
  • Conduct regular client visits to improve business relations and provide guidance to the Sales Team in developing existing and new business 
  • Management of all claims, bond checks, and billings to ensure correct procedures are adhered to and corrective action is taken immediately as required
  • Ensure all team members are equipped with the knowledge and skills to perform their tasks, including training for new and existing employees, professional development, performance reviews and supporting and guiding your team
Key Requirements:
  • A minimum of 10 years’ experience in freight forwarding is required
  • Proven experience in people management across multiple teams, including staff development and performance management
  • Significant hands-on operational experience essential with sound knowledge in aircraft and equipment specifications
  • Sound interpersonal skills and the ability to present information to clients and internal stakeholders
  • Detailed knowledge of Customs and AQIS regulations and requirements
  • Intermediate to advanced knowledge of Microsoft Excel, Word and Outlook
  • Display a high level of customer service and maturity when dealing with customers, peers and managers
  • Tertiary qualification or equivalent
  • Current Driver's License
  • Clean Police Background and Security Check
  • Current Forklift License (desirable)
  • Current DG Acceptance, Security, QAP Qualifications (desirable)
Looking for an exciting new challenge?

If this sounds like you, and you’re looking for a new challenge and rewarding career, please contact Neil Ager at neilager@jivaro.com.au for a full job description and/or confidential discussion about the role.
ROLEHead of Sales - Americas
Location
United States
Salary/Type
Permanent / Full Time
Full Job Description

Based in either Los Angeles, Dallas or Chicago, The Head of Sales - Americas is a direct report to the VP Sales Americas, and is responsible for developing, implementing and driving the Sales Strategy for the region to allow us to maintain and grow our existing customer base.
  
The incumbent is expected to understand the needs of the customer, foster strong relationships internally and externally and drive the sales strategy for the Americas region.

Developing existing business, gaining market share for the region and expanding our global footprint. 
  
Who we are:

Internationally renowned, we are one of the world’s most progressive airfreight forwarding companies with an expanding global footprint.
  
What we’re looking for:

Someone who can:
  • Develop the Sales Strategy for the region and possess the energy and drive to deliver upon the Sales Strategy for our products.
  • Develop a robust sales pipeline and review mechanisms in place to monitor sales.
  • Manage agent network for region; review, keep or replace agents.
  • Develop the cross selling between the regions and globally.
  • Coaching and mentoring of other sales staff including prospecting workshops, contract negotiations, closing techniques and efficiencies.
  • Play a key part in setting stretch targets and goals for the Sales function.
  • Understanding the current competitor landscape and providing analysis.
  • Drive and engage in regional and overseas sales including travel where necessary.
  • Foster new and existing relationships with agents to manage freight and develop new lands for future business development.
  • Displays a high level of customer service and maturity when dealing with customers.
  • Has motivational and inspirational presence.
Who You Are:
  • Proven senior sales executive with a minimum of 10 years’ experience in a sales leadership position with a GSA and/or airline, preferably also freight forwarder industry experience.
  • The successful incumbent will be educated to Degree level.
  • A self-starter
  • Self-motivated, disciplined and a proven success in relationship development.
  • Good analytical skills
  • Good knowledge of transportation including Air Freight, Express.
  • Excellent communication skills both written & verbal.
  • Must have on-the-road sales experience with good negotiation skills.
  • Must be proactive & forward thinking with ability to drive change.
What we offer in return:
  • Excellent salary plus commission
  • Generous car/transport allowance
  • Excellent career opportunity and career growth potential
  • Senior member of the management team across the USA
If you are interested in this role, please apply or email your resume through to Lindsay White at lindsaywhite@jivaro.com.au
ROLEHead of Sales South Africa
Location
South Africa
Salary/Type
Permanent / Full Time
As Head of Sales for a market leading air freight wholesaler, you will be responsible for developing, implementing and driving the sales strategy for the South Africa region, maintaining and growing the customer base. You will understand the needs of the customer and foster strong relationships internally and externally in order to gain market share for the region and help the business to expand its global footprint.

Key Responsibilities:
  • Develop sales strategy for the region and possess the energy and drive to deliver upon the strategy for all AMI products
  • Develop robust sales pipeline and review mechanisms in place to monitor sales, identifying profit opportunities and support from appointed agents
  • Manage agent network for region; review, keep or replace agents
  • Develop cross selling between the regions for AMI globally
  • Maintaining business relationships to gain insightful advice and intelligence on market
  • Coaching and mentoring of other sales staff including prospecting workshops, contract negotiations, closing techniques and efficiencies
  • Engage in product marketing and support
  • Understanding the current competitor landscape and providing analysis.
  • Increase client base across all products
  • Drive and engage in regional and overseas sales including travel where necessary
  • Ensure the highest levels of customer service are being provided and manage any customer issues promptly
  • Capacity to attract, recruit and manage tactical sales personnel  
Key Requirements:
  • Proven senior sales executive with 10 years’ experience in a sales leadership position with a GSA and/or airline, preferably also freight forwarder industry experience
  • Educated to degree level
  • Self-motivated, disciplined and a proven success in relationship development
  • Good analytical skills
  • Good knowledge of transportation including Air Freight, Express
  • Excellent communication skills both written & verbal
  • Must have on-the-road sales experience with good negotiation skills
  • Must be proactive & forward thinking with ability to drive change
  • Displays a high level of customer service and maturity when dealing with customers
  • Possess gravitas and have the ability to talk positively about our products and services
  • Has motivational and inspirational presence  
Looking for an exciting new challenge?

If this sounds like you, and you’re looking for a new challenge and rewarding career, please contact Neil Ager at neilager@jivaro.com.au for a confidential discussion about the role, or apply via the link.
ROLESafety, Security & Compliance Manager
Location
United States
Salary/Type
Permanent / Full Time
This role can be based at any of the company's US locations.

The Safety, Security & Compliance Manager is responsible for providing professional and proactive service solutions at all levels across the organisation, with the role being responsible for the support, development and continuous improvement of Safety and Security Management Systems.

Reporting to the VP Americas, this person will provide statistical analysis of safety performance against appropriate KPIs, strategic safety plans, internal safety, security action groups, executive internal board reviews and risk registers.

The successful individual must be organized and efficient with the ability to consolidate and interpret large volumes of information from various data sources, challenge current assumptions and identify as well as implement new methodologies.

Key Responsibilities:
  • Be the subject matter expert for cargo training and screening in USA
  • Maintain current Cargo Screener Certification
  • Oversee, maintain and update effective training programs for all levels of cargo operations
  • Liaise with multiple stakeholders to include training, cargo operations teams and security to develop & enhance procedures and determine training opportunities in key areas to include manpower planning, soft skills, and operational programs
  • Create and publish weekly, monthly & quarterly Health & Safety dashboards in order to monitor performance across the region
  • Support the regional teams in providing quarterly safety and security performance
  • Ensure consistent implementation of safety & security policies & standards
  • Drive our health & safety reporting from Reactive > Proactive > Predictive
  • Train staff and management on all safety systems
  • Help with standardizing operational processes and procedures
  • Serve as contact for TSA, CBP, FAA & MA PLC safety contact, coordinating all compliance actions and reviews and initiating corrective action where necessary (further details included in the full job description)
 Key Requirements:
  • Candidate will need 1-3 years of air cargo administration experience in Cargo
  • Experience leading and designing web meetings, learning management systems, and event platforms
  • Must be able to set priorities, meet deadlines, and manage multiple tasks
  • Strong working knowledge of all Microsoft Office applications and MA Learning Management System required
  • Excellent interpersonal and communication skills, strong team management and facilitation, ability to write reports and correspondence
  • Ability to read and interpret documents such as safety rules, security programs, and procedure manuals 
  • Ability to effectively present information and respond to questions from groups of managers, clients, and customers
  • Assists in the investigation of accidents, injuries, and near misses and cooperates in the preparation of material and evidence for use in hearings, lawsuits, and insurance investigations (will also evaluate root causes and recommend corrective action)
  • Valid driver’s license, ability to obtain required security clearances and ability to obtain a driving icon/authorisation from local airport authority
  • Must pass all pre-employment testing
  • Must be able to travel when required
Looking for a new challenge?

If this sounds like you, and you’re looking for a new challenge and rewarding career, please contact Neil Ager at neilager@jivaro.com.au or +61 422 952 877 for a confidential discussion about the role.
ROLESafety, Security & Compliance Manager
Location
United States
Salary/Type
Permanent / Full Time
This role can be based at any of the company's US locations.

The Safety, Security & Compliance Manager is responsible for providing professional and proactive service solutions at all levels across the organisation, with the role being responsible for the support, development and continuous improvement of Safety and Security Management Systems.

Reporting to the VP Americas, this person will provide statistical analysis of safety performance against appropriate KPIs, strategic safety plans, internal safety, security action groups, executive internal board reviews and risk registers.

The successful individual must be organized and efficient with the ability to consolidate and interpret large volumes of information from various data sources, challenge current assumptions and identify as well as implement new methodologies.

Key Responsibilities:
  • Be the subject matter expert for cargo training and screening in USA
  • Maintain current Cargo Screener Certification
  • Oversee, maintain and update effective training programs for all levels of cargo operations
  • Liaise with multiple stakeholders to include training, cargo operations teams and security to develop & enhance procedures and determine training opportunities in key areas to include manpower planning, soft skills, and operational programs
  • Create and publish weekly, monthly & quarterly Health & Safety dashboards in order to monitor performance across the region
  • Support the regional teams in providing quarterly safety and security performance
  • Ensure consistent implementation of safety & security policies & standards
  • Drive our health & safety reporting from Reactive > Proactive > Predictive
  • Train staff and management on all safety systems
  • Help with standardizing operational processes and procedures
  • Serve as contact for TSA, CBP, FAA & MA PLC safety contact, coordinating all compliance actions and reviews and initiating corrective action where necessary (further details included in the full job description)
 Key Requirements:
  • Candidate will need 1-3 years of air cargo administration experience in Cargo
  • Experience leading and designing web meetings, learning management systems, and event platforms
  • Must be able to set priorities, meet deadlines, and manage multiple tasks
  • Strong working knowledge of all Microsoft Office applications and MA Learning Management System required
  • Excellent interpersonal and communication skills, strong team management and facilitation, ability to write reports and correspondence
  • Ability to read and interpret documents such as safety rules, security programs, and procedure manuals 
  • Ability to effectively present information and respond to questions from groups of managers, clients, and customers
  • Assists in the investigation of accidents, injuries, and near misses and cooperates in the preparation of material and evidence for use in hearings, lawsuits, and insurance investigations (will also evaluate root causes and recommend corrective action)
  • Valid driver’s license, ability to obtain required security clearances and ability to obtain a driving icon/authorisation from local airport authority
  • Must pass all pre-employment testing
  • Must be able to travel when required
Looking for a new challenge?

If this sounds like you, and you’re looking for a new challenge and rewarding career, please contact Neil Ager at neilager@jivaro.com.au or +61 422 952 877 for a confidential discussion about the role.
ROLESales Manager Atlanta
Location
United States
Salary/Type
As Sales Manager for Atlanta, you will drive sales activity and initiatives for the market with a focus on expanding and growing the customer base for a market leading air freight wholesaler.

You will build and foster strong relationships internally and externally, with both existing and potential customers, will understand and represent the needs of the customer and drive the sales strategy. Much of your time will be out of the office and in the market.

Key Responsibilities:
  • Drive sales targets in line with the product and services strategy, whilst developing/increasing the sales pipeline in the region
  • Play a key part in setting realistic but stretching targets and goals
  • Increase the client base in the market across all products
  • Generate new sales leads and foster future opportunities across the network
  • Work with department heads and branches to provide feedback and solutions on performance, advocating on behalf of the customer
  • Understand the current competitor landscape and provide analysis to drive the sales strategy
  • Provide regular reports to your line manager, e.g. weekly updates, monthly reports, pipeline sales reports and any other ad hoc reports as requested
  • Ensure the highest levels of customer service are being provided and report findings on a regular basis
Key Requirements:
  • Senior sales executive and/or business development professional, with 10 years’ experience (e.g. GSA or airline, freight forwarder industry experience preferable but not essential)
  • Good knowledge of all modes of transport (Air Freight, Express, Road and Rail)
  • Strong customer-orientation and understanding of customer needs, and proven success in relationship development
  • Excellent interpersonal skills with the ability to communicate effectively with customers and management, both written and verbal
  • On the road sales experience, with strong negotiation and analytical skills
  • Strives to understand the customer and their needs, and able to provide solutions
  • Clear understanding of industry processes and terminology
  • Should be highly ethical and self-motivated, able to build trust easily
Looking for an exciting new challenge?

If this sounds like you, and you’re looking for a new challenge and rewarding career, please contact Neil Ager at neilager@jivaro.com.au to arrange a confidential discussion about the role.
ROLESales Manager Los Angeles
Location
United States
Salary/Type
Permanent / Full Time
As Sales Manager for Los Angeles, you will drive sales activity and initiatives for the market with a focus on expanding and growing the customer base for a market leading air freight wholesaler. You will build and foster strong relationships both internally and externally, with both existing and potential customers, will understand and represent the needs of the customer and drive the sales strategy. Much of your time will be out of the office and in the market.

Key Responsibilities:
  • Drive sales targets in line with the AMI sales strategy for AMI products and services, whilst developing/increasing the sales pipeline in the region
  • Play a key part in setting realistic but stretching targets and goals
  • Increase the client base in the market across all products
  • Generate new sales leads and foster future opportunities across the network
  • Work with department heads and branches to provide feedback and solutions on performance, advocating on behalf of the customer
  • Understand the current competitor landscape and provide analysis to drive the sales strategy
  • Provide regular reports to your line manager, e.g. weekly updates, monthly reports, pipeline sales reports and any other ad hoc reports as requested
  • Engage in product marketing and support
  • Drive and engage in North American and overseas sales including travel where required
  • Ensure the highest levels of customer service are being provided and report findings on a regular basis
  • Support the customer services team during peak periods  
Key Requirements:
  • Senior sales executive and/or business development experience, with 10 years’ in a GSA or airline
  • Freight forwarder industry experience preferable, and good knowledge of all modes of transport (Air Freight, Express, Road and Rail)
  • Strong customer-orientation and understanding of customer needs, and proven success in relationship development
  • Excellent interpersonal skills with the ability to communicate effectively with customers and management, both written and verbal
  • On the road sales experience, with strong negotiation and analytical skills
  • A bias for action and energy to drive sales
  • Strives to understand the customer and their needs, and able to provide solutions
  • Clear understanding of industry processes and terminology
  • Capable and eager to work in a busy environment
  • Should be highly ethical and self-motivated, able to build trust easily
  • Clean driving license
  • Self-motivated, disciplined, with a flexible attitude to working extended hours
Looking for an exciting new challenge?

If this sounds like you, and you’re looking for a new challenge and rewarding career, please contact Neil Ager at neilager@jivaro.com.au or +61 411 914 205 for a confidential discussion about the role.
ROLESales Strategy Analyst - Americas
Location
United States
Salary/Type
Permanent / Full Time
As Sales Strategy Analyst for a market-leading air freight wholesaler, based in Los Angeles or Chicago, you will have direct influence on the sales performance in the Americas region. Reporting to the Head of Sales Americas, this is a hands-on management position where you will partner across the organisation to understand the data, produce timely and accurate analytics, create insights and tools with the goal of guiding the sales team to the successful achievement of results.

Key Responsibilities:
  • Responsible for producing the monthly Americas pricing and tariffs
  • Responsible for all sales reporting needs including developing reports and insights for both internal and external use
  • Partner with finance to produce analysis for future months and report on performance vs budget and forecast for revenue, GP and KG
  • Develop customer insights that guide the sales team to their ‘next best action’ within their territory and accounts
  • Support Americas Sales Team with data and insights to be used for external customer sales visits
  • Identify and address data quality concerns
  • Partner with IT to define sales reporting automation opportunities. Develop business requirements and support user acceptance testing of reporting
  • Help IT to support CRM integration and development 
  • Calculation and management of Sales Commission and responsible for ensuring Commissions are paid accurately and in a timely manner
  • Assisting when required for various marketing and trade events  
Key Requirements:
  • Ability to discuss complex data in a simple and clear manner
  • Good interpersonal skills with the ability to partner cross functionally to support sales needs while influencing key stakeholders for IT and Finance to gain support and prioritisation
  • High degree of initiative and self-sufficiency
  • Commercial awareness and good levels of numeracy
  • Expert use of Microsoft office packages required
  • Good attention to detail and prioritisation skills required
  • Experience of using data tools for analysis preferred
  • Visualisation tool experience preferred
Looking for an exciting new challenge?

If this sounds like you, and you’re looking for a new challenge and rewarding career, please contact Neil Ager at neilager@jivaro.com.au for a full job description and/or confidential discussion about the role.

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