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ROLEBusiness Support Executive
Location
Salary/Type
Permanent / Full Time

NETWORK AVIATION GROUP
 
 
Job Description
Job Title
     Business Support Executive
    
Employed by
     Network Aviation Group
    
Location
     Crawley, United Kingdom
    
Reports to
     Network Aviation Group CEO
    
Working hours
     Monday to Friday, 37.5 hours per week  
    
Salary
     Competitive
    

 
SUMMARY:
Network Aviation Group heads up a group of two dozen wholly owned and inter-related aviation businesses. Originally formed in 1985 the Network Aviation Group now spans five continents. We offer a variety of sales and services to client airlines, as well as managing a fleet of freighter aircraft on a network of scheduled routes and charters throughout the world.
The Business Support Executive works closely with management to prepare tender documents & contracts, collect and analyse relevant market data and process & transform it into readable and presentable forms for management in order to help identify and maximise business and commercial opportunities. The position holder will also manage the opportunity pipeline for the group and support business managers.
 
PRINCIPAL ACCOUNTABILITIES:
The Business Support Executive will:
  • Work closely with management to prepare tender documents, GSA (General Sales Agent) and other business-related agreements & contracts;
  • Collect and analyse market data to identify trends and potential business/commercial opportunities;
  • Transform data and insights into comprehensible means such as graphs, charts and reports;
  • Be able to prepare, summarise and present this data to management convincingly;
  • Confidently communicate with internal/external stakeholders to fully understand data content and business requirements;
  • Prepare effective and engaging presentations for internal/external dissemination;
  • Support business managers by effectively managing the business opportunity pipeline from start to finish;
  • Developing business plans in collaboration with management;
  • Carry out other reasonable work-related requests as directed by the Line Manager.
REQUIRED SKILLS, EXPERIENCE AND COMPETENCIES:
  • Bachelors degree (or equivalent) in a relevant area preferable;
  • Previous freight forwarding or cargo airline experience advantageous;
  • Previous experience in a business support function;
  • Team Working and Communication
    • Exceptional interpersonal skills with experience of interaction at all levels including clients, senior management and board level;
    • Ability to demonstrate business acumen and identify opportunities;
  • Attention to Detail
    • A highly analytical eye for detail with tenacity and proactivity to ensure the highest levels of accuracy;
    • Proven analytical skills, including data mining, evaluation and visualisation;
    • Efficiency and organisation in all responsibilities;
  • Flexibility/Resilience
    • Dealing effectively with day-to-day responsibilities, often under time pressure;
  • Integrity and Commitment
    • Ability to demonstrate a high level of integrity and work ethic;
    • A can-do attitude with a keen willingness to learn and develop;
  • IT & other skills
    • Excellent powerpoint & excel skills;
    • An aptitude for learning other analytical tools;
    • Excellent writing skills, particularly in reports and presentations;
 
AN EQUAL OPPORTUNITIES EMPLOYER:
We aim to be an equal opportunities employer and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown. 
 
If you’re interested in the above, please send your CV to lindsaywhite@jivaro.com.au
 
***All applicants must already have unrestricted right to work in the United Kingdom.***
ROLECustomer Service & Reservations Agent - Brussels
Location
Salary/Type
Permanent / Full Time
Customer Service & Reservations Agent in Brussels!
  • Are you enthusiastic about aviation?
  • Are you interested in air cargo or logistics?
  • Do you want to become part of a successful & expanding global airfreight organisation?
If you answered “YES, YES, YES!”, we want to hear from you!
We welcome interest from those looking for full-time or part-time work.
Email us to understand more about the roles we have and the attractive package we offer!
Summary of responsibilities
  • Cargo bookings using various reservation systems.
  • Post-flighting and generating flight files.
  • Preparing build instructions for handling agents.
  • Arranging trucking and handling.
  • Assisting in Commercial Activities.
  • Handling enquiries and quotations.
  • General Administration.
Candidate Profile
  • Languages – Dutch and English (other languages a bonus!)
  • IT & Computation skills
  • Effective teamwork and communication
  • Excellent attention to detail
  • Demonstrable flexibility/resilience
  • Must already be able to live and work in Belgium
If the above position appeals to you, please send your CV/resume with a cover letter to Lindsay White at lindsaywhite@jivaro.com.au
ROLECustomer Service & Reservations Agent Amsterdam
Location
Salary/Type
Permanent / Full Time
Customer Service & Reservations Agent – Amsterdam
Network Airline Services
 
Job Description:
 
Summary of responsibilities
  • Cargo bookings using various reservation systems.
  • Post-flighting and generating flight files.
  • Preparing build instructions for handling agents.
  • Arranging trucking and handling.
  • Assisting in Commercial Activities.
  • Handling enquiries and quotations.
  • General Administration.
 
Candidate Profile
  • Languages – Dutch and English
  • IT & Computation skills
  • Effective teamwork and communication
  • Excellent attention to detail
  • Demonstrable flexibility/resilience
  • Must already be able to live and work in The Netherlands
 
If you’d like to learn more, please send your CV/resume to lindsaywhite@jivaro.com.au
ROLEGeneral Manager Hotels & Operations
Location
Salary/Type
Opportunity - Ayers Rock Resort!

Are you an experienced Hotel General Manager with experience in hotel operations?

Have you worked with various hotels in a Resort Management capacity?

A unique opportunity has arisen for a General Manager Hotels & Operations for Ayers Rock Resort – and new are currently looking for interested candidates.

Job Context: 
Voyages operates unique world class Indigenous cultural tourism experiences and destinations. Our values of Trust, Respect, Excellence and Courage inform how we think and act every day. The diversity, skills and passion of our people are the foundation of what we deliver to our customers, and we are dedicated to achieving stellar results and exceeding customer expectations every day. 
This role requires a strategic mindset, exceptional leadership skills, and the ability to drive performance across a complex, multi-faceted resort operation. The incumbent will be expected to balance short-term operational excellence with long-term strategic goals, ensuring the resort's continued growth and success in a competitive marketplace. 

Primary purpose of the role: 
  • Improve profitability and ROI by supporting your managers to ensure expenses are managed through proactive labour cost management relative to occupancy while maintaining resort quality. 
  • Drive guest satisfaction across all areas by guiding your management team in implementing effective systems, maintaining high standards, and intervening directly when necessary to ensure exceptional service delivery. 
  • Protect company investment via coordinated preventative maintenance and asset management. 
  • Support Indigenous employment targets through employee development and retention. 
  • Achieve objectives while upholding ethical standards, fostering excellence, and driving innovation in guest experience and operations. 
  • Cultivate and maintain strong relationships with key stakeholders, partners, and local community leaders. 
  • Ensure compliance with all relevant legal and regulatory requirements in the hospitality industry. 
  • Lead and inspire a high-performing senior leadership team, fostering a culture of accountability and continuous improvement. 
  • Oversee crisis management and risk mitigation for your zones and ensure there are strategies to protect the resort's reputation and assets. 

The key duties to be performed are: 
  • Strategic Leadership and Vision: Assist with the development of and implementation long-term strategies for resort growth, market positioning, and competitive advantage. 
  • Stakeholder Management: Cultivate relationships with key internal and external stakeholders, including investors, partners, local community leaders, and regulatory bodies as required. 
  • Team Leadership and Development: Lead and inspire your leadership team, fostering a culture of excellence, innovation, and continuous improvement. 
  • Financial Oversight: Ensure overall financial health of areas under direct responsibility, including budgeting, forecasting, and reporting to the Resort General Manager. Monitor and analyst financial performance of management departments, identifying areas for improvement and supporting the teams to implement strategies to optimise profitability within assigned scope. 
  • Reputation and Crisis Management: Oversee strategies to maintain and enhance the resort's reputation, including proactive risk mitigation and effective crisis response when necessary. Collaborate where required with Sales, Marketing & Revenue teams to ensure consistent brand messaging and guest experience alignment. 
  • Regulatory Compliance: Ensure the resort operates in full compliance with all relevant laws, regulations, and industry standards. 
  • Indigenous Employment and Cultural Integration: Continue to support NITA trainees and other initiatives for Indigenous employment, development, and cultural recognition within the resort operations. 

For more information on the above please contact lindsaywhite@jivaro.com.au

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