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We believe in what we do and we do it well. Our client and candidate relationships are special as we partner with you to grow your team and embed your culture. And it is this that makes us stand out.

We have dedicated recruitment specialists that focus on their own vertical markets so that we are consistently networking to build our talent pools across the Fashion, Retail & eCommerce, FMCG & General Merchandise, Digital & Tech, HR, Aviation & Travel and Engineering & Manufacturing sectors. This enables us to deliver the best talent to our clients.

We are invested in your success. We partner with our clients to become an extension of your business - building strong relationships to ensure we fully understand your immediate needs and future business goals. And we truly want to find the ultimate match between client and candidate.

'To match exceptional
candidates to ultimate careers'

We are the leading recruitment agency of choice that people trust for their talent needs and are the home for exceptional recruiters.

We are an Australian owned and globally recognised boutique recruitment agency delivering the scope of a major player. We specialise in matching exceptional candidates to their ultimate careers in the Fashion, Retail & eCommerce, FMCG & General Merchandise, Digital & Tech, HR and Aviation & Travel industries. With over 15 years in the recruitment industry, we recruit for all role levels, from CEO to Operations in any size of business within:

  • eCommerce
  • Digital/Tech
  • Marketing
  • FMCG
  • Homewares & General Merchandise
  • Apparel & Accessories
  • Fashion & Beauty
  • Aviation & Travel

We work hard to ensure we play our part in supporting both the environment and our community. 

Housed in green-rated offices, many aspects of sustainability are already embedded in our day-to-day activities; recycling waste, using recycled paper, recycling ink cartridges and using rechargeable batteries to ensure we are an eco-friendly office. We are working towards a paperless environment and are dedicated to finding new ways to help look after our environment.

Supporting those less fortunate is also important to us and we support our community through a number of different charities;

- The Smith Family - White Ribbon - The Starlight Foundation - Red Cross - NSW Rural Fire Service - P.C.Y.C Youth Programs, Good360.

We also support students through their studies including intern opportunities, sponsoring career coaching and offering mentoring programs.

We believe in an energy that comes from knowing the incredible impact the right person can make to an organisation. We are more than just about filling a vacancy - our goal is to accurately match our clients and candidates’ requirements and objectives. We offer you value through our specialist recruitment expertise, strong networks, industry knowledge, exceptional service and process integrity. We have a proven track record of handling major assignments on behalf of many leading global Retail, FMCG, eCommerce and Tech businesses. 

We offer:

  • Personal and Professional Service – we put people at the heart of everything we do and have highly specialised teams in place to manage client and candidate requirements for any Retail, FMCG and Digital/Marketing job in Australia. We provide the care of a boutique agency and deliver the scope of a major player.
  • Knowledge – we understand the Retail, FMCG & eCommerce industry and genuinely care about supporting these industries. We have experienced industry experts with a high level of recruitment and technical expertise who focus on building networks in specialist areas allowing us to deliver the best talent to our clients.
  • Results – we continue to place the right people in the right role at the right time, with an extensive network of talent from Australia, UK, USA, South Africa and Asia.
  • Reputation – our reputation is built on over 15 years of supplying quality people to leading names in Retail worldwide. And we are now expanding our services into new industries.
  • Integrity – our service is confidential, professional and friendly, you can be assured of our highest service and integrity in all aspects of our partnership.
  • Speed – our experienced teams of specialist recruiters take pride in providing a responsive, trusted and reliable service.

We have Preferred Supplier Agreements (PSA’s) with some of the top Australian retailers/brands, as well as many specialist Digital, Tech & eCommerce businesses.

Grace Loves Lace started to work with Jivaro in 2020 when we were looking for an Executive team member to join the group. Having had many experiences with agencies over the years I was really looking to partner with a team who would care about understanding our business and work as an extension of our HR team. From the first meeting with Chantelle and the team at Jivaro I felt that we had met a team that really cared about the outcomes and were diligent in taking a full scoping of the role with the goal to understand what we need.

So, I am happy to say our first hire with Jivaro, our current CFO, was an amazing way to start the relationship. Not only did we receive a great candidate selection, we also immediately knew that they had provided us with ‘the one’ and impact that this hire has had in leading the Finance strategy during a period of accelerated growth has truly exceeded our expectations. We have also now worked on another key role in our Production team and the hire was equally as exceptional. I can 100% say that without Jivaro’s help on these key roles we would not have found the amazing candidates that we have.

Sharon Mcleod - Chief People & Operating Officer, Grace Loves Lace

I have been partnering with JIVARO for over ten years, and they have always provided my businesses with excellent service in the areas of recruitment and executive search. Chantelle and her team at JIVARO are considered one of our few business partners that have consistently gone above and beyond, always shown great flexibility and agility, and continued to deliver outstanding outcomes for the business. They are experts in all aspects of Retail & Digital recruitment, at both Management and Executive levels. I can confidently recommend JIVARO as solid and reliable business partners, and experts in their field.

Chief Executve Officer, Michael Hill

We provide exceptional candidates to solve our client’s resourcing needs helping them grow their teams and embed their culture.

We pride ourselves on leading the way in professional recruitment practice understanding our client’s and candidate’s needs and wants and then committing in heart and mind to deliver a solution that exceeds their goals. 

We value the relationships we build with our clients, our candidates and our international and national business partners.

We are passionate about our clients, our candidates, the industries we support and our business. We value diversity and we’re proud of the culture we’ve built. We put people first – at the core of everything we do. 

Our team are professional, yet personable and friendly and work collaboratively together to achieve success.