Are you looking for a leader in Executive and Retail and eCommerce recruitment? An agency with the strongest networks and an extensive database of quality candidates who can find the right placement for any role?

We understand that you want quality people with the right skills, experience and behaviours that match your business needs and culture - finding that right candidate for any retail role is critical to the success of your team and your business. Therefore, we understand how important it is to partner with our clients to become an extension of your business - building strong relationships ensuring we fully understand your immediate needs and future goals.

We pride ourselves on the appointment of quality hires and getting it right first time. This allows you the time to focus on your core business. And placement is just the beginning. We continue to provide the highest level of service and check in at 1, 4 and 12 weeks to see how things are going for both you and your new hire.

Through our exhaustive recruitment process, you can be assured that we meet every candidate and get to know them beyond just their resume. We explore their skills and cultural fit so that we match the perfect person to your organisation.

We complete the necessary screening, and ensure all police checks and referees are verified. Extensive background checks and psychometric testing can also be offered.

We love what we do and we do it well - our ability to place the right candidate in the right role at the right time is what sets as apart.


Our proven track record shows:

  • 98% fill rate on all exclusive roles
  • Less than 4% of placements require replacement under our guarantee


With over 15 years of supplying quality people to leading names in retail worldwide, we know the incredible impact the right person can make to an organisation. Our specialisation reaches to all areas of the Retail industry so we can supply to any role, for any size Retail business including:

  • Talent Mapping
  • Executive Search
  • International Appointments
  • Permanent Recruitment
  • Contract and Temporary Recruitment
  • RPO


Our highly competitive rates, teamed with our specialised and extensive knowledge mean we will provide a unique and unparalleled service. Roles that our specialist recruiters manage but are not limited to include:

  • C-Suite Executives - including CEO, COO, CFO, CMO, CIO, CFO, CTO, CDO, CXO, CCO
  • GM and Director level including, General Management/Managing Director, Marketing Director, Digital Director, Sales Director
  • Finance & Commercial
  • Creative Director and Creative roles
  • Marketing, Brand PR and Communications
  • Social Media & Content
  • E-Commerce. Digital, Consumer Insights & CRM
  • Merchandise, Buying and Planning
  • Supply Chain, Logistics, Warehousing
  • Design & Technical
  • Retail Operations
  • Sales and Account Management
  • Tech/IT and Software Development
  • Business Support including HR
  • Project Management
  • Customer Service and Support
  • Administration, HR and Central Support



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  • Glue Store has been in close partnership with JIVARO since 2013 and are considered our first “go to “for external recruitment. They have a great understanding of our business and its culture which they demonstrate in their approach to candidate selection. They are consistent with their service and demonstrate a high level of professionalism when partnering with our business to canvas and secure a high calibre of talent. JIVARO are the experts in the retail landscape and have the best talent on speed dial and have built an exceptional reputation for themselves in the industry, expertly led by Chantelle, whose connections are unsurpassed…

    Darren Todd, Group GM, Accent Lifestyle

  • JIVARO’s knowledge of the job market, both locally and internationally, combined with the level of personal service have proved to be invaluable in assisting us with our recruitment needs. Chantelle and her team have a real understanding of our company values and over the last 15-years, introduced talented candidates with the appropriate level of skills and cultural fit, many of them still with us today. I will not hesitate to place new assignments with the team at JIVARO.

    Graham Clements, MD Antler and Planning & Logistics Director, Strandbags

  • JIVARO ‘get’ retail. There’s not a single role we need to fill they haven’t had extensive talent search experience with, which means they truly understand the requirements of each position.  For kikki.K specifically, they’ve taken the time to really get to know our unique culture.  We see in the candidates put forward that alignment of culture has been just as important as the alignment of experience to the role scope.  For us the culture piece is a critical success factor and Jivaro have consistently delivered over many years and many roles.

    Stacey Dowdell, GM People & Culture, Kikki.K