About
JIVARO GROUP
We believe in what we do and we do it well. Our client and candidate relationships are special as we partner with you to grow your team and embed your culture. And it is this that makes us stand out.
We have dedicated recruitment specialists that focus on their own vertical markets so that we are consistently networking to build our talent pools across the Fashion, Retail & eCommerce, FMCG & General Merchandise, Digital & Tech, HR, Aviation & Travel and Engineering & Manufacturing sectors. This enables us to deliver the best talent to our clients.
We are invested in your success. We partner with our clients to become an extension of your business - building strong relationships to ensure we fully understand your immediate needs and future business goals. And we truly want to find the ultimate match between client and candidate.
'To match exceptional
candidates to ultimate careers'
We are the leading recruitment agency of choice that people trust for their talent needs and are the home for exceptional recruiters.
We are an Australian owned and globally recognised boutique recruitment agency delivering the scope of a major player. We specialise in matching exceptional candidates to their ultimate careers in the Fashion, Retail & eCommerce, FMCG & General Merchandise, Digital & Tech, HR and Aviation & Travel industries. With over 15 years in the recruitment industry, we recruit for all role levels, from CEO to Operations in any size of business within:
- eCommerce
- Digital/Tech
- Marketing
- FMCG
- Homewares & General Merchandise
- Apparel & Accessories
- Fashion & Beauty
- Aviation & Travel
We work hard to ensure we play our part in supporting both the environment and our community.
Housed in green-rated offices, many aspects of sustainability are already embedded in our day-to-day activities; recycling waste, using recycled paper, recycling ink cartridges and using rechargeable batteries to ensure we are an eco-friendly office. We are working towards a paperless environment and are dedicated to finding new ways to help look after our environment.
Supporting those less fortunate is also important to us and we support our community through a number of different charities;
- The Smith Family - White Ribbon - The Starlight Foundation - Red Cross - NSW Rural Fire Service - P.C.Y.C Youth Programs, Good360.
We also support students through their studies including intern opportunities, sponsoring career coaching and offering mentoring programs.
We believe in an energy that comes from knowing the incredible impact the right person can make to an organisation. We are more than just about filling a vacancy - our goal is to accurately match our clients and candidates’ requirements and objectives. We offer you value through our specialist recruitment expertise, strong networks, industry knowledge, exceptional service and process integrity. We have a proven track record of handling major assignments on behalf of many leading global Retail, FMCG, eCommerce and Tech businesses.
We offer:
- Personal and Professional Service – we put people at the heart of everything we do and have highly specialised teams in place to manage client and candidate requirements for any Retail, FMCG and Digital/Marketing job in Australia. We provide the care of a boutique agency and deliver the scope of a major player.
- Knowledge – we understand the Retail, FMCG & eCommerce industry and genuinely care about supporting these industries. We have experienced industry experts with a high level of recruitment and technical expertise who focus on building networks in specialist areas allowing us to deliver the best talent to our clients.
- Results – we continue to place the right people in the right role at the right time, with an extensive network of talent from Australia, UK, USA, South Africa and Asia.
- Reputation – our reputation is built on over 15 years of supplying quality people to leading names in Retail worldwide. And we are now expanding our services into new industries.
- Integrity – our service is confidential, professional and friendly, you can be assured of our highest service and integrity in all aspects of our partnership.
- Speed – our experienced teams of specialist recruiters take pride in providing a responsive, trusted and reliable service.
We have Preferred Supplier Agreements (PSA’s) with some of the top Australian retailers/brands, as well as many specialist Digital, Tech & eCommerce businesses.
Grace Loves Lace started to work with Jivaro in 2020 when we were looking for an Executive team member to join the group. Having had many experiences with agencies over the years I was really looking to partner with a team who would care about understanding our business and work as an extension of our HR team. From the first meeting with Chantelle and the team at Jivaro I felt that we had met a team that really cared about the outcomes and were diligent in taking a full scoping of the role with the goal to understand what we need.
So, I am happy to say our first hire with Jivaro, our current CFO, was an amazing way to start the relationship. Not only did we receive a great candidate selection, we also immediately knew that they had provided us with ‘the one’ and impact that this hire has had in leading the Finance strategy during a period of accelerated growth has truly exceeded our expectations. We have also now worked on another key role in our Production team and the hire was equally as exceptional. I can 100% say that without Jivaro’s help on these key roles we would not have found the amazing candidates that we have.
Sharon Mcleod - Chief People & Operating Officer, Grace Loves Lace
I have been partnering with JIVARO for over ten years, and they have always provided my businesses with excellent service in the areas of recruitment and executive search. Chantelle and her team at JIVARO are considered one of our few business partners that have consistently gone above and beyond, always shown great flexibility and agility, and continued to deliver outstanding outcomes for the business. They are experts in all aspects of Retail & Digital recruitment, at both Management and Executive levels. I can confidently recommend JIVARO as solid and reliable business partners, and experts in their field.
Chief Executve Officer, Michael Hill
Quality
We provide exceptional candidates to solve our client’s resourcing needs helping them grow their teams and embed their culture.
Integrity
We pride ourselves on leading the way in professional recruitment practice understanding our client’s and candidate’s needs and wants and then committing in heart and mind to deliver a solution that exceeds their goals.
Partnerships
We value the relationships we build with our clients, our candidates and our international and national business partners.
Passion
We are passionate about our clients, our candidates, the industries we support and our business. We value diversity and we’re proud of the culture we’ve built. We put people first – at the core of everything we do.
Teamwork
Our team are professional, yet personable and friendly and work collaboratively together to achieve success.
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Chantelle James
CEO, Founder JIVARO
I founded JIVARO Recruitment in 2006 to drive positive change in the recruitment space. To raise the standards of recruitment – to truly understand the business, the roles and the candidates to be able to place people in business where values and skills are aligned, to grow careers and in turn business success. Working with the highest integrity, leading the way in professional recruitment practice, I value the relationships maintained with our candidates and clients. A strong believer in the power of wellness in the workplace, I am passionate about providing the JIVARO team with a healthy, open and collaborative environment.
With a decade of retail industry knowledge, holding various senior roles within Retail & eCommerce, I manage our Executive positions including Non-Executive Director level through to C-Suite.
Sydney, Melbourne & International
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Tracy Appleton
Recruitment Manager
I started my recruitment journey back in 2008 when I moved to Australia and joined JIVARO. Working in recruitment means that I get to combine my passion for people and helping them reach their potential…with my love to talk! Over the last 13 years I have had the pleasure to help candidates and businesses make great decisions for their next career move/next hire. I have had the amazing opportunity to work across and manage teams that have delivered recruitment strategies for Mid-Senior levels covering Planning, Buying, Design, Technical, Marketing, Logistics and Digital.
Melbourne
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Charlotte Johnson
Team Lead - Digital
I am passionate about building the very best relationships with candidates and clients and consistently expanding my Digital knowledge, in this ever-evolving industry. The continuous innovation I see makes this such an incredibly exciting space to recruit in.
Sydney
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Marika Loutsis
Melbourne Recruitment Manager
I am a Recruitment Management professional with extensive experience across Australian and international markets. The breadth of my experience and creativity enables me to develop and deliver recruitment solutions for clients across all sectors. I draw great satisfaction from my business relationships and the people who have positively impacted me during my 8+ years in the industry. I have been instrumental in facilitating inspiring career development opportunities for a multitude of people.
I am driven to support my candidates to transform their careers and clients to transform their organisations. Over the course of my career, I have found a strong sense of fulfilment in helping people succeed.
Melbourne
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Lindsay White
Managing Director Aviation & Travel
My career started in aviation over 30 years ago in Scotland as an airline Sales Executive and over the years worked my way to be Regional Vice President for a middle eastern based global airline managing over 130 staff across a region from India to Australia/NZ, Asia Pacific and China, Japan & Korea. Worked internationally learning many different cultures from roles based in Eastern Europe, Saudi Arabia, Taiwan, Venezuela & Colombia, Malaysia and Australia.
Joined JIVARO to spearhead a new Aviation & Travel division which has enabled me to put to good use, my experience and expertise from the airline and travel sector.
Sydney
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Rachael Janssen
Sydney Recruitment Manager
With a love for all things people and a career within retail prior to recruitment, I am all about building and nurturing relationships. Really getting to know my candidates and clients is what I love about recruitment and nothing beats the feeling of finding someone their dream job. Working primarily on senior opportunities within a broad scope of head office and retail operation functions, I truly understand the industry and offer a unique and genuine approach to all those who work with me.
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Taylor Jacobs
Team Lead
An HR professional with over 9 years’ experience in Generalist HR roles and Sales Recruitment. My focus at JIVARO is to support the HR and Marketing market in Sydney, covering all industries at any level. I have a consultative approach and my aim is to ensure that my clients and candidates feel informed and comfortable at every stage of the process.
Sydney
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Jayde Rosen
Senior Recruitment Consultant
I have a varied background in Customer Experience and Public Relations, with experience working across the fashion, beauty and tech landscapes. Ultimately my passion for working with people and relationship building is what led me to recruitment which is where those two elements really come into play. At JIVARO I assist with recruiting for the eCommerce, Digital, Marketing and Tech roles and my time working in the Communications industry has really allowed me to understand the whole process of looking for a new job. I love meeting people from all walks of life and take great joy in matching them with our clients.
Sydney
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Toni Prentice
Recruitment Consultant
Coming from a background in luxury retail and buying in the UK, I specialise in the Buying and Planning space at JIVARO, which I absolutely love and have a real passion for. I love working with candidates and clients on a daily basis and providing an exceptional service to ensure recruitment needs are met.
Sydney
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Zali Oulton
Recruitment Consultant
I have completed a Diploma in Fashion Business with a background in Sales and Marketing and have joined the JIVARO team in the Marketing and HR space. At JIVARO I’m surrounded by a fantastic team culture and the opportunity to speak with incredible people on a daily basis. I am super passionate about the space I specialise in and can’t wait to connect!
Sydney
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Chloe Meredith
Personal Assistant
I come from a background in Recruitment and Admin and have completed a Diploma of Human Resources Management. I have always been passionate about Fashion, Retail and building quality relationships. In my role I will help support our amazing team and help fulfil any needs they may have. JIVARO has given me the opportunity to be a part of an incredible team culture and an opportunity to learn everyday.
Melbourne
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Sarah Maddern
Recruitment Consultant
I joined JIVARO as a recruitment specialist specialising in HR and Marketing. Prior to Jivaro, I was in retail management for over three years. I have a background in fashion styling, merchandising and marketing. I am passionate about supporting people and connecting them with their dream job opportunities that will allow them to flourish and exceed.
Melbourne
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Dan Harvey
Senior Recruitment Consultant
With over 9 years recruiting experience, mainly in the medical field, I have made the move to Sales and FMCG here at Jivaro. I enjoy matching candidates to dream careers and supplying clients with top talent.
Sydney
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Cheska Bernasor
Recruitment Consultant
With a background in legal recruitment, specifically overseeing support roles, and having studied Human Resource Management, my professional trajectory has transitioned into the realm of fashion recruitment. At Jivaro, I specialise in creating meaningful connections between forward-thinking brands and design professionals, contributing to the evolution of the fashion industry.
Sydney
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Jasmine Yan
Recruitment Consultant
I joined JIVARO as a Recruitment Consultant specialising across the Digital space. Prior to this, I was working in creative recruitment, and I also have a strong background across luxury retail. My passion lies in helping people land their dream roles and working with amazing clients. I can't wait to connect with those in my space, feel free to reach out to me anytime.
Melbourne
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Jordan Marigold
Recruitment Specialist
Originally from London, I recently joined the JIVARO team as a Recruitment Specialist supporting roles in Sales across fashion and FMCG. I am excited to be learning the space and building relationships with both candidates and clients alike and to be able to match candidates to their dream profession and supplying clients with amazing talent.
Sydney
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Natalie Alusevski
Recruitment Coordinator
I've recently joined the team at JIVARO as a Recruitment Coordinator, ready to learn and with a strong aspiration to kickstart my professional journey. I've always been interested in fashion and marketing, and JIVARO has provided me the opportunity to pursue these interests. My academic background includes a Bachelor of Commerce degree, majoring in Marketing and HR. Before this role, I've had experiences in luxury retail while completing a fulfilling marketing internship. At JIVARO, I am completely dedicated to strengthening our high-achieving workforce and meeting recruitment demands by providing great customer service.
Sydney
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Elin Kirwan
Senior Recruitment Consultant
I joined JIVARO Recruitment as a Senior Recruitment Consultant across the Fashion Retail space and have a deep understanding within the industry having worked in it for over 5 years. I am committed to matching exceptional talent with our amazing clients and to build long standing relationships along the way.
Melbourne
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