A unique opportunity to join a global leader, as their new CRM Manager, implementing Loyalty initiatives to elevate customer engagement and retention. Be part of a super talented, international team, focusing on delivering CRM objectives and driving the overall roadmap.
The Role:
You will be responsible for developing and executing a very targeted and personalised customer experience, to drive customer Loyalty & retention. You will be focused on identifying new ways to optimise data, be highly analytical & able to present suggestions to senior leadership. Delivering omni-channel campaigns, you will be the driver in optimising the digital experience, enhancing customer engagement and helping to grow the brand beyond the rest of the Luxury market.
Essential Skills & Responsibilities:
The Benefits:
If this sounds of interest, please get in touch today & apply or send your resume to Charlotte - charlottejohnson@jivaro.com.au
The Role:
You will be responsible for developing and executing a very targeted and personalised customer experience, to drive customer Loyalty & retention. You will be focused on identifying new ways to optimise data, be highly analytical & able to present suggestions to senior leadership. Delivering omni-channel campaigns, you will be the driver in optimising the digital experience, enhancing customer engagement and helping to grow the brand beyond the rest of the Luxury market.
Essential Skills & Responsibilities:
- A strong background within CRM, Digital Marketing & Email Campaign Coordination, preferably within the Retail or Luxury space
- A genuine passion for customer engagement and working to enhance the online digital journey
- Demonstrated experience with managing Customer Data platforms
- Strong segmentation experience
- An analytical mindset and the ability and skill to analyse, utilise and gather trends and insights from data
- Experience working within a Global team would be highly regarded
- Great commercial acumen, with the ability to present findings and suggestions to Senior Leadership
- Experience and exposure with A/B Testing will be highly regarded
The Benefits:
- Work for one of the most-recognised brands in the world
- Competitive salary package, plus employee perks, allowances & products
- Central office location and beautiful, very modern office space with hybrid flexibility
- Be part of the next phase of growth & innovation for a market leading business
- Working directly alongside the C-Suite team in a highly cross-functional team
If this sounds of interest, please get in touch today & apply or send your resume to Charlotte - charlottejohnson@jivaro.com.au