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15 Jan, 2019
'Customers will just walk out': Coles exec flags 'checkout-free' shopping within 10 years
SOURCE:
The Age
The Age

A leading executive at Coles says Australian supermarkets could have checkout-free shopping in 10 years as innovation in retail technology and an increasing focus on costs quickly make the traditional purchasing experience redundant.

The $20 billion ASX-listed retail giant's head of commercial and express, Greg Davis, told The Age and The Sydney Morning Herald that customers would later this decade be able to shop and leave the supermarket without going through a checkout.

"I have no doubt in the next 10 years, customers will be able to take the product off the shelf, put it in their basket, walk out and have it all paid for," Mr Davis said.

Coles is aiming to use technology to strip $1 billion from its cost base by 2023 through an initiative it has dubbed "Smarter Selling". It is also battling fierce rival Woolworths and insurgents such as Aldi for a greater share of the $100 billion-a-year grocery market.

The technology facilitating checkout-free shopping has already been trialled in the United States by retail behemoth Amazon, which runs a number of checkout-free Go stores across the country.

In Amazon's Go stores, artificial intelligence, numerous sensors and data are used to detect what customers pick up and put in their bags. The company then charges the customer's Amazon account after they leave the store.

It is this "almost seamless" shopping experience that Mr Davis is predicting for Coles' stores over the next decade after the success of self-serve checkouts and online shopping in Australia.

Mr Davis said they were an indication of how fast technology had changed the retail sector, noting in 2009 just 60 of Coles' 800 stores had self-serve systems.

"Now almost all of our stores have them and 50 per cent of our customers use them when checking out. It's the biggest visible change at Coles in the last decade," he said.

Coles has entered an agreement with British online supermarket Ocado to bring its grocery platform to Australia, in what will be a major shift to its digital offering.

Woolworths has begun tests on a similar checkout-free concept, called Scan & Go, where customers use their mobile phones to scan each item as they shop, and pay digitally before they leave the store.

Coles has already taken strides to fully automate its distribution, working with international specialists Witron and Ocado to build robotic warehouses.

As part of its technology push, Coles will also look to invest further in advanced analytics and artificial intelligence to create "tailor-made" product ranges for each store around the country.

I have no doubt in the next 10 years, customers will be able to take the product off the shelf, put it in their basket, walk out and have it all paid for.

Coles' chief executive of commercial and express Greg Davis

The retailer has inked deals with digital services provider Accenture, Microsoft's Azure cloud platform, and software systems company SAP to help with these projects.

"This will significantly improve our forecasting and therefore improve our availability so we can have exactly the right range in the right stores," Mr Davis said.

In the past financial year, Coles reported an 8.3 per cent drop in earnings excluding significant items. Chief executive Steven Cain said at the time he would be "disappointed" if the company didn't return to profit growth by the 2021 financial year.

Increasing competition from Woolworths, along with new market entrants such as Kaufland and Aldi, has led Mr Cain to label the next five years as the "most competitive period in Coles' History". However, Mr Davis remained unfazed.

"I'm not concerned with the competition at all, I actually find it quite healthy," he said.

"It keeps us on our toes."

Clarification 13/1: In a statement circulated to media on Monday following the publication of this story, a Coles spokesperson confirmed the supermarket was trialling checkout-free shopping technology but said the retailer has "no plans" to completely phase out belted checkouts.

"We've seen technology transform the shopping experience over the past 10 years to make it more convenient and tailored to individual needs," the statement reads. "Coles first introduced self-serve checkouts 16 years ago, and around half of all sales are still made by Coles team members scanning customers’ groceries at belted checkouts."

"We have trialled a number of new technologies to help our customers complete their shopping faster, however there are no plans to phase out the belted checkouts which remain a key part of our store offer."

10 Jan, 2019
Advertisement Home Business Print article Treasury Wine first-half earnings beat consensus
The Financial Review

Treasury Wine Estates has defied a slowdown in Asia and wildfires in California to post better-than-expected earnings for the first half of 2018-19 in a surprise update on Thursday.

First-half earnings covering the six months to December 31 came in between $335 million and $340 million, versus the $332 million that Treasury identifies as the market's consensus forecast. Its statutory profit results will be disclosed on February 14.

Treasury also stood by its full-year guidance for 25 per cent growth in EBITS, or earnings before interest, tax, SGARA (self-generating and regenerating assets used in agricultural accounting) and material items, which cheif executive Michael Clarke reiterated at October's annual meeting.The 2018-19 guidance was issued at the company's interim 2017-18 results announcement in January last year.

Treasury Wine "is very happy with the trading performance across all operating regions", Thursday's update said, acknowledging "uncertainty" in the United States and Asian markets, which has created volatility for shares of the $10 billion winemaker.

Shares of Treasury are down 3.7 per cent this year, after falling 7.3 per cent in 2018. The stock was down almost 5 per cent on Thursday to $14.24 and halted from trading until the market close.

Treasury was punished because of Constellation Brands' result on Wednesday, which showed its wine and spirits business underperforming, leading the Corona brewer to cut guidance.

However, Constellation's wine portfolio is pitched at lower price points than that of Treasury, which has been focusing on the premium and "masstige" (or $10 to $20-a-bottle) segments.

Sean Sequeira, chief investment officer of Alleron Investment Management, which owns Treasury in its long portfolio, said few companies in the market were able to match its growth track record.

In May last year, Treasury held a conference call to calm concerns around a build-up of wine inventory in China, where some wholesalers admitted they were heavily discounting or giving away brands such as Rawson's Retreat and Wolf Blass, amounting to an apparent wine glut. Treasury, in its response, urged investors not to rely on the comments of "underperforming customers".

"The market had to work out who they believed," Mr Sequeira said. "What we went back to was whether we believed in Michael Clarke and his ability to understand the market, and history shows he has been able to deliver what he says he will.

"Despite having ambitious targets, he has always delivered, and that gives us confidence he understands the market he is dealing in. Treasury has a strong strategy to focus on China, and a strategy to change the distribution model in the US. They've doubled margins over the last three or four years."

The S&P/ASX 200 Index was in the red for most of Thursday's session because of a troubling update from fruit and vegetable grower Costa Group, which is now counting on only flat 2018-19 net profit after forecasting low double-digit growth in late November. Costa attributed part of the downgrade to "patchy demand".

Apple's massive revenue downgrade last week, blamed on the performance of the China market, has also shaken faith in stocks that are beneficiaries of Chinese demand.

Broker Goldman Sachs downgraded 2018-19 earnings this week, citing softening macroeconomic indicators and industry trends. It reduced 2018-19 EBITS growth to 21.8 per cent versus management's standing forecast of 25 per cent. Analysts are anticipating 26 per cent growth in EBIT for the full-year, according to Bloomberg.

10 Jan, 2019
Costa demand problems all fruit at once
The Financial Review

Costa Group chief executive Harry Debney has blamed terrible summer sales on a series of one-off events in an attempt to soothe investors who fled the fruit and vegetable grower, wiping $900 million off its market value.

The now $1.4 billion company on Thursday told investors to expect "largely flat growth" in net profit after tax for the 12 months ended June 2019, after sales of tomatoes, berries and avocados for December and January came in lower than expected. The company had previously told investors to expect low double-digit profit growth.

Investors scrambled to digest the shock downgrade from the highly-priced Costa. The share price fell 39 per cent from $7.37 to $4.51 over the course of Thursday's trade.

 

Costa Group, run by CEO Harry Debney, issued a profit forecast downgrade on Thursday. Wayne Taylor

 

Vertium Asset Management chief investment officer Jason Teh said investors were bailing out.

"Prior to today it was trading on a very rich price-earnings ratio. Now we have flat earnings and everyone is racing out the door," Mr Teh said.

"My theory is that, especially in Australia, economic growth is slowing and people are eating less smashed avocado at $25 a time," he said, referring to the favourite cafe brunch order. "If this is true, then Costa is a stock that is far more cyclically-exposed than we thought."

Mr Debney said it was a host of temporary demand issues coming to fruition at the same time that caused the downgrade, rather than a structural problem. 

"The issues we're dealing with at the moment are across a number of our categories but we don't see them as being structural," he said. 

Costa was hit with lower-than-expected berry prices, particularly for raspberries, and overproduction in truss and snacking tomatoes, due to dry weather across Australia. At the same time consumers demanded fewer avocados than expected.

 

Overseas ventures to revive growth

Despite weak avocado sales hurting Costa's bottom line, Avocados Australia CEO John Tyas said domestic demand for the fruit had increased 6.3 per cent per annum since 2005-06 to 2017-18.

Mr Tyas said a rapid increase in Australian avocado production meant the Australian market is approaching saturation. He said it is "imperative for the industry to access and develop new markets" as a result.

Mr Debney said the company's overseas operations would help to revive growth. He said expanded Chinese production of blueberries, raspberries and blackberries, along with blueberries in Morocco, combined with South Australian mushroom production picking up, would drive future sales growth.

Over the 2019 calendar year growth would be in line with previous guidance, he said.

Investors who joined the company at the initial public offering in 2015 have experienced good growth in the stock until a more volatile period over the past 12 months. The share price when the company listed in July 2015 was $2.25 and the stock reached an all time high of $8.98 in June 2018.

A hedge fund manager who is short Costa and declined to be named said this downgrade was foreshadowed.

"The structure of Costa's relationship with its major landlord VitalHarvest, who earns most of its income from a revenue-sharing agreement with its tenant, and the Costa family's decision to sell out of their exposure to this entity via the VitalHarvest IPO last year, foreshadowed what insiders thought about the true prospects for the 2019 year," the hedge fund manager said,

Costa's poor sales performance was exacerbated by delays in a planned upgrade of its Monarto mushroom facility, the citrus off season finishing earlier than expected and ongoing costs from new investments, the company told shareholders.

Surprising downgrade

Macquarie analysts said in a note the downgrade was a "fairly significant change" in a short period, given a statement from Costa at its annual general meeting in November 2018 that said it was "off to a solid start to year".

The analysts, led by John Purtell, said the downgrade was especially surprising at this stage in the financial year because the typically bigger June half of the year was still to come.

Late on Thursday, JPMorgan cut their price target for Costa from $7 to $4.74 and downgraded the stock from overweight to neutral.

The analysts said "although the company believes these issues are not structural, oversupply in a number of Costa's core categories has always been a risk, and is now firmly in focus".

Costa has had an intense investment schedule over the last 19 months, said a note from Credit Suisse released in December 2018. The company acquired a large presence in avocado production, increased control of its Moroccan berry operation African Blue to 89 per cent, continued to expand its mushroom capacity, furthered berry expansion in China and increased its hectares of citrus production by 25 per cent.

Credit Suisse highlighted the main risk facing Costa was "output price and volume fluctuations due to short-term supply demand dynamics". 

According to Macquarie, Costa's downgrade was the second miss to guidance in the last six months, after poor weather in Morocco impacted its blueberry production there in August 2018.

Costa will provide a guidance update at its results release in late February.

10 Jan, 2019
LG unveils capsule craft beer machine
Inside FMCG

Appliance maker LG Electronics (LG) took home the 2019 CES Innovation Award for its capsule-based craft beer making machine.

LG HomeBrew, which debuted at the Consumer Electronics Show in Las Vegas this week, allows consumers to create craft beer with single-use capsules containing malt, yeast, hop oil and flavouring. The system features an optimised fermentation algorithm as well as a self-cleaning feature.

The new beer brewing machine can create five different beers including hoppy American IPA, golden American Pale Ale, full-bodied English Stout, zesty Belgian-style Witbier and dry Czech Pilsner. It can produce up to five litres of beer in approximately two weeks depending on the beer type.

“LG HomeBrew is the culmination of years of home appliance and water purification technologies that we have developed over the decades,” said Song Dae-hyun, president of LG Electronics Home Appliance & Air Solution Company.

“Homebrewing has grown at an explosive pace but there are still many beer lovers who haven’t taken the jump because of the barrier to entry and these are the consumers we think will be attracted to LG HomeBrew.”

The LG HomeBrew process includes fermentation, carbonation and ageing before serving up and cleaning. Consumers can check the appliances’ status anytime and anywhere by using an app available on Android and iOS.

The optimised fermentation algorithm controls the fermenting process with precise temperature and pressure control to create the brew. It automatically sanitizes using just hot water, ensuring everything is hygienically clean for the next batch.

10 Jan, 2019
Coles launches health and beauty magazine for customers
Inside FMCG

Supermarket giant Coles has added a new quarterly publication with information and tips for customers on health and wellbeing.

The free magazine which is available in-store and online, has been created in collaboration with content marketing agency Medium Rare.

The new magazine offers expert-led information and tips on how to find the best products and solutions in-store.

“Our new magazine has been created to help Australians navigate the health and beauty aisles through reliable and credible information,” Coles marketing content manager Maia Bryant said.

“We have challenged ourselves to help people live better and healthier lives and we want to show customers how to save money through smarter choices at the checkout. We’re thrilled that leading health and beauty brands have been excited to get on board this new publication.”

Magazine editor, Medium Rare’s Michelle Bateman, said it provides realistic, holistic and achievable health and beauty solutions.

“Coles Health & Beauty offers readers credible advice, practical tips, helpful how-tos, and an edit of the best buys in the supermarket, from bargain products to hidden gems,” Bateman said.

“We’re excited to provide Coles customers with content that delivers real value and advertisers with a highly engaged audience.”

Medium Rare also produces the monthly Coles magazine – Australia’s most read publication, with 4.6 million readers nationally.

10 Jan, 2019
Food delivery power will become harder to swallow
The Sydney Morning Herald

A local restaurant has two menus: one for instore diners and another for food ordered online and home delivered. The instore menu is cheaper than the takeaway one.

Remarkably, it costs less to eat at the restaurant and have a waiter serve you than to order online and have food couriered to your home. The owner quietly charges more for deliveries because Uber Eats takes about a third of the order value for meals its riders delivers.

 

Granted, the restaurant is doing brisk business thanks to Uber and other food-delivery platforms that have exposed the business to a larger market.

But how long before Australia has a duopoly of food ordering and delivery companies and they exploit their market power to lift prices?

How long before small food businesses have to give more than 40 per cent of each sale to food giants and are beholden to them? And customers ultimately pay the higher fees?

It’s a scary thought. Food logistics is all about scale: having one or two large transporters is more efficient than a market with smaller players. We’re hurtling towards that now: Uber, followed by Menulog and Deliveroo.

Australia’s “Noah’s Ark” economy is rife with industries with a few giants and not much else. Think supermarkets, energy retailing, domestic airlines, property advertising and banks. And think how some of these industries misuse their power.

Thankfully, supermarket duopolies are breaking down as Aldi and other entrants boost competition. But in food ordering and transportation, industry concentration is increasing as the market takes shape.

The big food platforms are not just tech companies. To my thinking, they are fast becoming a utility where one or two firms eventually own home-delivery food distribution channels and where barriers to entry (for a rival utility) are extraordinarily high. And where many small restaurants live or die based on their access to this platform.

I suspect the restaurant I mentioned would not survive without Uber and other platforms, or lose market share to rivals that use them. If a food giant lifted their fee from each order, the restaurant would have to wear it. That’s market power in action.

In fairness, Uber and its rivals have used technology to disrupt a market, discovered a great business model and a large market. They provide a useful service for time-poor consumers who gladly pay a bit extra to have food home-delivered and like the extra choice. They help restaurants that cannot afford in-house couriers.

Still, the concern is that regulators and policy makers have not thought enough about the food-ordering boom and its economic, societal and environmental implications.

Consider what’s ahead. Investment bank USBS in 2018 estimated USB in 2018 estimated the global food-delivery sales market will grow from about $US35 billion to $US365 billion by 2030. If UBS is right, there will be a tenfold increase in the value of home-delivered food in a little over a decade.

UBS hypothesised that most meals currently cooked at home will instead be ordered online and delivered from restaurants or centralised, industrial kitchens by 2030. Imagine if millions of Australians had their meals delivered.

It will never happen, right? Certainly, older generations who grew up cooking their meals are not about to hand that over to cafes and Uber or Menulog.

Nor are those who enjoy cooking or cannot afford restaurant-cooked meals. But younger generations who are time-poor and asset-light, and who have grown up with technology, might view home cooking differently.

As populations and city densification increases, apartments will become smaller. Perhaps each will have a tiny kitchen (that’s happening now), no kitchen or a shared kitchen for residents, for the few times they cook meals. Perhaps cooking will become like sewing for emerging generations; a basic or forgotten skill with more complex tasks outsourced.

I wonder what the food-ordering boom will do to social connections. Families cooking a meal and eating together at the table builds relationships. It’s far healthier than people ordering food online and eating it from containers in front of a screen.

Perhaps cooking will become like sewing for emerging generations; a basic or forgotten skill.

Then there’s the environmental risk. What happens when millions of Australians eat one or several meals each day from a single-use plastic container, delivered in a paper bag? And what is the carbon footprint of an army of food couriers in old cars and motorbikes? What will our streets and parking look like when thousands of food couriers dominate them?

If you are frustrated by food couriers and their driving standards now (and my pet hate: couriers wearing helmets in restaurants), wait until there is a tenfold increase in a decade or so.

And will we have a larger underclass of poorly paid food couriers who live on the Gig Economy’s scraps and have no power in the food network?

Governments here and overseas are right to ensure fair wages and conditions for food couriers.

Arguably, that is an easier issue to fix. A bigger challenge will be regulating a food network that will transform aspects of Australian life – and is years ahead of regulators.

4 Jan, 2019
Marley Spoon misery as Millennials head for the door, not the kitchen
Financial Review

Have the Millennials decided they don't really need to learn to cook? If most of them have, it's likely to spell more trouble for the sagging share price of Marley Spoon.

The home-meal-kits group has been a serial underperformer since listing on the Australian Securities Exchange last July, having more than halved in value amid a broader sharemarket rout and question marks over the long-term economics of its business model.

With the proliferation of tech-driven online food-delivery businesses such as Uber Eats and Deliveroo – where under-the-pump drivers or cyclists pick up meals from thousands of restaurants and cafes and rush them to consumers willing to pay a bit extra for convenience – is there a danger that too many Millennials have already made up their minds about cooking? Catchy television ads featuring an unlikely line-up of household names such as former SBS newsreader Lee Lin Chin and veteran journalist Ray Martin add to the Uber Eats sizzle, even though more criticisms are emerging about the pay rates and conditions for the harried deliverers.

 

Marley Spoon CEO Fabian Siegel was all smiles at the ASX listing last July but things have soured for the home-meal-kits company.  Peter Braig

Marley Spoon, a Germany company that operates in Europe, the United States and Australia, believes some of the biggest upside will come from Australia. The company raised $70 million in fresh capital before listing on the ASX in July at $1.42. The Marley Spoon instruments that trade on the ASX are called Chess Depositary Interests, which have the same characteristics as shares but are used by international companies wanting to trade on the Australian exchange. The Marley Spoon CDIs had sunk to aslow as 39.5¢ on December 17. Yesterday they were listed at 40¢.

One of the doubters in the lead-up to the float was Dean Fergie, portfolio manager with Cyan Investment Management. He steered clear of investing in Marley Spoon. Six months on and those initial misgivings have been reinforced.

"Millennials and even the older generations now are used to extreme convenience," says Fergie, noting an increasing propensity to use technology to have meals already made by the expert chefs at restaurants and cafes delivered to customers.

"Why are you going to spend $12 for the ingredients when you can go a step further and have a quality meal delivered straight to you for $12? That's the sort of thought process," he says.

Taking on the supermarkets

The other big negative for Marley Spoon is that the heavy sell-off in global sharemarkets, which began at the start of October, has hit stocks that require several years for a real pay-off and had plenty of "blue sky" built into their share prices because they were in the initial phases of building businesses.

"No one is willing to pay for these high-growth but high-risk stocks which are in the early stages with their build-up," says Fergie.

 

Marley Spoon has had a rough six months since joining the ASX ranks. Supplied

One of the co-founders, Fabian Siegel, has kept the faith. He bought an extra 192,000 CDIs on November 20 and 21 at prices between 51¢ and 52.3¢ and through various investment vehicles has 20.6 per cent of the company.

Siegel signalled in early June when the prospectus was unveiled that high profit margins of supermarket giants Woolworths and Coles had enabled Marley Spoon to find a niche in Australia. But then a war of words broke out in November when the chief executive of Coles, Steven Cain, said his company viewed pre-prepared meals as a big growth opportunity.

In mid-November, Siegel warned Coles and Woolworths off the $300 million meal-kit market, saying selling meal kits on supermarket shelves or online was not viable for the major chains.

He said at the time that "consumers who have discovered meal kits … don't stop going to the supermarkets but they are shifting a big chunk of sales away from the supermarkets to services like ours".

On his side, Siegel also has the global trend for people to focus more on health and wellbeing, and a touch of the "war on waste". The exact quantity of ingredients needed are delivered in a smartly packaged box with recipes. There is no waste; in Marley Spoon's world, the days are gone of a shrivelled broccoli sitting in a fridge for too long after being bought from a big supermarket and not used.

The business was founded in 2014 in Berlin and expanded to Australia the following April. But it stumbled in Britain, launching there in late 2014 and shutting down in 2016, unable to make the economics work in the crowded British market.

The Millennials, the label given by demographers and popular culture experts to those born between about 1981 and 1996, are causing big shifts around the world, a change sharemarket investors are trying to factor into their thinking. At a Sohn Investment Conference in New York in April, two hedge funds predicted that online food-ordering companies would benefit as the Millennials' influence expands, with growth in restaurant sales outstripping supermarket sales.

4 Jan, 2019
Coca-Cola completes Costa acquisition
Inside Retail Australia

Coca-Cola has completed the acquisition of Costa Limited from Whitbread PLC, which was first announced on August 31 last year,

The US$4.9 billion transaction follows approval from regulatory authorities in the European Union and China.

Costa has operations in more than 30 countries, giving Coca-Cola a significant footprint in the global coffee business. The existing Costa Express vending system also provides opportunities to introduce ready-to-drink products.

“We see great opportunities for value creation through the combination of Costa’s capabilities and Coca-Cola’s marketing expertise and global reach,” said James Quincey, CEO of The Coca-Cola Company.

“Our vision is to use the strong Costa platform to expand our portfolio in the growing coffee category.”

Alison Brittain, Whitbread Chief Executive wished “friends and colleagues at Costa all the very best for their future success.”

“Whitbread acquired Costa 23 years ago, when it had only 39 shops. Costa has grown to become a leading, international coffee brand, and Coca-Cola is the right partner to take Costa to the next stage of expansion,” Brittain added.

2 Jan, 2019
Costco nearly doubles Australian profits in 2018
Financial Review

Costco Wholesale Australia nearly doubled its profits during the past financial year due to an additional warehouse generating more sales and better operational leverage, according to fresh accounts lodged with the corporate regulator.

The US giant, which operates a chain of membership-only warehouse clubs, opened its first store in ­Australia in 2009 at Docklands in Melbourne. It now has 10 locations, with another flagged for billionaire Lang Walker's 350-hectare Ipswich business park.

Costco's Queensland project accounts for $50 million of the $120 million build, and will open in late February.

 

Costco Wholesale Australia managing director Patrick Noone holding a bottle of single malt scotch whisky for sale at $13,999.99  Supplied

 

Managing director Patrick Noone said he had plans to start building in Perth in the next few months and was always on the hunt for new sites in capital cities.

"We just grow as we have opportunity," he told The Australian Financial Review. "We don't have any [warehouse] numbers out there."

Costco sells everything from fresh meat and seafood, to bulk packs of toilet paper, office supplies, cashmere sweaters and surfboards.

The wholesaler posted a $42.1 million net profit for the year to September 2, 2018, up from $24.2 million a year ago, according to documents filed with the Australian Securities and Investments Commission.

Revenue for the year reached $1.8 billion up from $1.6 billion in the prior corresponding period. Net profit was $29.5 million for the 2018 fiscal year, compared with $13.5 million the year before. Cash flow nearly quadrupled in the period to $76.5 million.

Mr Noone said same-store sales for the year were positive, but declined to give a figure. He said the 2018 result was supported by across-the-board growth.

"We have been doing higher volumes in the warehouses we have," he said. "We leverage our costs through growth of sales. We keep driving that top line."

There were some added gains from mark to market on foreign exchange as well, he said.

In early December Costco's parent said net sales for the first quarter of 2019 reached $US34.3 billion, up 10.3 per cent from $US31.1 billion during the first quarter the prior year. Same-store sales were up 8.8 per cent, while international comparable store sales (which includes Australia) were up 4 per cent.

Costco Australia had not made consumers an online offer yet, but had plans to do so in the next 12 months, Mr Noone said.

However, it will not be easy competing with the likes of US e-commerce giant Amazon for its slice of the $100 billion food and grocery market.

Asked about the demerger of Coles from Wesfarmers and new entrant of Kaufland, Mr Noone welcomed the competition.

"Our focus is to continue to drive the top line, and leverage our cost base and as long we we keep doing this people will return to Costco," he said.

"The more competition there is the better for the consumer, and it certainly makes us work harder. If we keep costs low and drive sales, we are in great shape."

In November, Coles managing director Steven Cain said it planned to keep a lid on food prices, saying the retailer would grant supplier requests for price rises only when they were justified by rising costs.

After playing hard ball with suppliers for 10 years, Coles and Woolworths are under increasing pressure from suppliers to approve price rises as the drought pushes up the price of commodities including wheat and milk, compounding pressure from rising utility costs.

Price cuts had reduced the cost of the weekly grocery shop for consumers and limited the impact of discounters such as Aldi and Costco.

However, Mr Noone said 2019 would be another competitive year.

"There is upward pressure on agriculture, with increased cost of grains and feed, and utility prices," he said. "In the short term I don't see that changing."

27 Dec, 2018
How veganism is moving into the mainstream and becoming big business
Financial Review

At the beginning of 2018 my local supermarket in south London had a couple of shelves of vegetarian and vegan food tucked away in the aisle with hummus, pizzas and quiches. Blink and you'd miss it. Then, over the past 12 months, something happened.

First a new section popped up near the cheese and cold meats aisle, offering vegan alternatives for your sandwich. Then some "cauliflower steaks" and "pulled jackfruit" turned up in the fresh veg corner. Over in the UHT milk section, almond drink and its non-dairy relatives colonised an entire zone. And suddenly there was half an aisle of vegan ready-meals. By the year's end, I was pushing my trolley past a full-blown vegan and vegetarian section, with every wish and whim catered for.

In Britain and Australia, the vegan trend has been gathering steam for about five years, particularly among the under-35s. The motivations are varied – health, animal rights, climate change – but the results are striking. Britain, long a trend-setter in meat-free eating, has a vegan fried-chicken outlet run by a former KFC employee; it has vegan delis, vegan festivals, vegan shoeshops, vegan beers in vegan pubs – and even a vegan episode of The Great British Bake-Off.

The Impossible Burger replicates the taste and texture of meat using plant proteins but the holy grail of vegan food is something that tastes as good as macaroni and cheese.  AP

But with the supermarkets getting in on the act in 2018, veganism has now hit the British mainstream. It was the year veganism no longer meant annoying trips to a pricey health food store three suburbs away. And the year that being a vegan no longer meant being a social pariah, impossible to cook for; your dinner party host or long-suffering partner could now just grab a convincing and tasty ready-meal from the supermarket round the corner. In fact, the new route to social pariah-dom is to diss vegans: just ask the editor of the Waitrose Food magazine, who was forced out in October after his disparaging remarks on vegans went public.

British trends migrate to Australia pretty quickly. So if you've ever flirted with cutting down on meat, dairy and eggs, 2019 might well be your moment. And if you're in the food business, or want to be, this is a growth area to watch.

There were 600,000 vegans in Britain in 2018, up from 276,000 in 2016, according to an Ipsos Mori survey for the Vegan Society. That's quite some growth.

"If you add the vegetarians to the vegans, there's possibly 2 million to 3 million of those, and then you add the 21 per cent of people now saying they're 'flexitarians' – eating meat and fish less often – you're looking at one in three people who are eating no meat or significantly cutting down," says food writer and cook Lucas Hollweg. "This is not just a fad – it's a shift in where we're going with food, how we're thinking about it."

World has changed

Lauren Harris is a British public servant in her late 30s who became vegan three years ago. She was already vegetarian, and was annoyed that the canteen at her workplace had only one vegie option – a boring old cheese sandwich. When she complained, the chef casually remarked that since Harris was eating cheese she was hardly in a position to be holier-than-thou about animal suffering.

Stung, Harris decided to give veganism a go. She kept a food diary at the start, to make sure she got the required amounts of key nutrients.

 

Vegan milk alternatives. From left hazelnuts, almonds, oats and coconut. Supplied

"I lost weight, my hair got shinier. I felt so much better," she tells me over a meal at a vegan café in west London. The biggest challenge was her family: they were at a loss to how to cater for her, and she even skipped family Christmas the first year to save her mum the trouble.

But now the world has changed around her. "You used to have to do everything yourself. I used to say to people that it's easy to be vegan if you like to cook. But that's not true any more – if you want something like a vegan pizza, you can get it in the supermarket."

She recently had a baby and plans to bring him up vegan, although she admits this will take even more research and effort than going vegan herself.

Experts generally accept that a vegan diet can be adequate, even for children. But although worries about calcium and protein are overblown, you do have to spend more time thinking about how to get vitamin B12 and omega-3 fatty acids in particular.

 

Vegan leather products, like this bag from The Edge, are also increasingly popular. Anthony Weate

You also need to be wary of assuming that just because something is vegan, it'll be healthy. Lots of those new ready-meals on the supermarket shelves are pretty heavy in salt and fats, and should be approached with the same care as their meat equivalents.

And you need to get used to the idea that things won't taste exactly the same as the meat equivalents you are used to.

"You can't just add a bit of goat's curd to your salad. You need to find different ways to create flavour with vegan food. That's still the specialist thing," Hollweg says. Harris agrees: "Trying to get a mac-n-cheese to taste cheesy – that's the holy grail."

That's where the business angle comes in. With the supermarkets buying in, the vegan food industry is on the up. Not only is production increasing, but so is R&D.

Blockbuster technology

Niko Koffeman, co-founder of Dutch company The Vegetarian Butcher, wants to make products that are indistinguishable from the real thing. A few years ago he successfully fooled El Bulli chef Ferran Adrià into thinking he was eating genuine chicken, and he has a best-selling sausage roll that carnivores in a blind tasting rated more highly than the meat version.

He says turnover is growing 50 per cent a year. A lot of the growth is in ready-meals and snack food, where the vegan market has previously been starved of product. The economies of scale he hopes to achieve will eventually mean his prices could undercut the real thing. He foreshadows imminent expansion into Australia.

Kevin Brennan, British CEO of industry stalwart Quorn – found in the frozen food aisles of Australian supermarkets, says his company has stepped up its research into technology that can replace eggs as a binding agent (in case you're interested in what's under the bonnet, the big hope lies with isolates of mung bean, fava bean and chickpea).

"Everything we launch as vegan sells well," he says. "We launched a vegetarian fish finger that failed, but the vegan one was successful. The vegan label is almost replicating gluten-free as a badge of a clean and healthy product – it's like a form of shorthand."

Sales of vegetarian/vegan food are growing at 20 per cent in Britain, he says, the fastest growing food category of any scale. "Retailers are seeing that it has worked. A lot of categories are not growing, so I expect we'll see space open up and open up," he says.

But he warns that not all the new entrants racing into this space are likely to succeed – in his sector, the success rate for a new product can be as low as one in 100.

"The barriers to entry are low, but the barriers to making a good product are quite high," he says. "It's noisy rather than intensely competitive. There's not yet any blockbuster new technology or formats."

But scientists in western Europe and the US west coast are leading the charge to prove Brennan wrong. Intriguingly, some of the vanguard are getting funding from the corporate carnivores. The San Francisco company JUST, which produces a vegan egg substitute, has teamed up with Italian egg giant Eurovo. Tyson Foods, an American meat producer with a turnover of $US38 billion last year, has pumped money into vegan brand Beyond Meat.

All this seems to bode another bumper year for veganism, and for vegans. Harris is pleased that the trend is moving beyond "hipsters and hippies", but she warns it's not all plain sailing: many people, on discovering she's vegan, still expect her to be a "preachy pain in the arse". It might take more than a well-provisioned supermarket aisle to change that.

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