About
JIVARO GROUP
We believe in what we do and we do it well. Our client and candidate relationships are special as we partner with you to grow your team and embed your culture. And it is this that makes us stand out.
We have dedicated recruitment specialists that focus on their own vertical markets so that we are consistently networking to build our talent pools across the Fashion, Retail & eCommerce, FMCG & General Merchandise, Digital & Tech, HR and Aviation & Travel sectors. This enables us to deliver the best talent to our clients.
We are invested in your success. We partner with our clients to become an extension of your business - building strong relationships to ensure we fully understand your immediate needs and future business goals. And we truly want to find the ultimate match between client and candidate.
'To match exceptional
candidates to ultimate careers'
We are the leading recruitment agency of choice that people trust for their talent needs and are the home for exceptional recruiters.
We are an Australian owned and globally recognised boutique recruitment agency delivering the scope of a major player. We specialise in matching exceptional candidates to their ultimate careers in the Fashion, Retail & eCommerce, FMCG & General Merchandise, Digital & Tech, HR and Aviation & Travel industries. With over 15 years in the recruitment industry, we recruit for all role levels, from CEO to Operations in any size of business within:
- eCommerce
- Digital/Tech
- Marketing
- FMCG
- Homewares & General Merchandise
- Apparel & Accessories
- Fashion & Beauty
- Aviation & Travel
We work hard to ensure we play our part in supporting both the environment and our community.
Housed in green-rated offices, many aspects of sustainability are already embedded in our day-to-day activities; recycling waste, using recycled paper, recycling ink cartridges and using rechargeable batteries to ensure we are an eco-friendly office. We are working towards a paperless environment and are dedicated to finding new ways to help look after our environment.
Supporting those less fortunate is also important to us and we support our community through a number of different charities;
- The Smith Family - White Ribbon - The Starlight Foundation - Red Cross - NSW Rural Fire Service - P.C.Y.C Youth Programs, Good360.
We also support students through their studies including intern opportunities, sponsoring career coaching and offering mentoring programs.
We believe in an energy that comes from knowing the incredible impact the right person can make to an organisation. We are more than just about filling a vacancy - our goal is to accurately match our clients and candidates’ requirements and objectives. We offer you value through our specialist recruitment expertise, strong networks, industry knowledge, exceptional service and process integrity. We have a proven track record of handling major assignments on behalf of many leading global Retail, FMCG, eCommerce and Tech businesses.
We offer:
- Personal and Professional Service – we put people at the heart of everything we do and have highly specialised teams in place to manage client and candidate requirements for any Retail, FMCG and Digital/Marketing job in Australia. We provide the care of a boutique agency and deliver the scope of a major player.
- Knowledge – we understand the Retail, FMCG & eCommerce industry and genuinely care about supporting these industries. We have experienced industry experts with a high level of recruitment and technical expertise who focus on building networks in specialist areas allowing us to deliver the best talent to our clients.
- Results – we continue to place the right people in the right role at the right time, with an extensive network of talent from Australia, UK, USA, South Africa and Asia.
- Reputation – our reputation is built on over 15 years of supplying quality people to leading names in Retail worldwide. And we are now expanding our services into new industries.
- Integrity – our service is confidential, professional and friendly, you can be assured of our highest service and integrity in all aspects of our partnership.
- Speed – our experienced teams of specialist recruiters take pride in providing a responsive, trusted and reliable service.
We have Preferred Supplier Agreements (PSA’s) with some of the top Australian retailers/brands, as well as many specialist Digital, Tech & eCommerce businesses.
Grace Loves Lace started to work with Jivaro in 2020 when we were looking for an Executive team member to join the group. Having had many experiences with agencies over the years I was really looking to partner with a team who would care about understanding our business and work as an extension of our HR team. From the first meeting with Chantelle and the team at Jivaro I felt that we had met a team that really cared about the outcomes and were diligent in taking a full scoping of the role with the goal to understand what we need.
So, I am happy to say our first hire with Jivaro, our current CFO, was an amazing way to start the relationship. Not only did we receive a great candidate selection, we also immediately knew that they had provided us with ‘the one’ and impact that this hire has had in leading the Finance strategy during a period of accelerated growth has truly exceeded our expectations. We have also now worked on another key role in our Production team and the hire was equally as exceptional. I can 100% say that without Jivaro’s help on these key roles we would not have found the amazing candidates that we have.
Sharon Mcleod - Chief People & Operating Officer, Grace Loves Lace
I have been partnering with JIVARO for over ten years, and they have always provided my businesses with excellent service in the areas of recruitment and executive search. Chantelle and her team at JIVARO are considered one of our few business partners that have consistently gone above and beyond, always shown great flexibility and agility, and continued to deliver outstanding outcomes for the business. They are experts in all aspects of Retail & Digital recruitment, at both Management and Executive levels. I can confidently recommend JIVARO as solid and reliable business partners, and experts in their field.
Chief Executve Officer, Michael Hill
Quality
We provide exceptional candidates to solve our client’s resourcing needs helping them grow their teams and embed their culture.
Integrity
We pride ourselves on leading the way in professional recruitment practice understanding our client’s and candidate’s needs and wants and then committing in heart and mind to deliver a solution that exceeds their goals.
Partnerships
We value the relationships we build with our clients, our candidates and our international and national business partners.
Passion
We are passionate about our clients, our candidates, the industries we support and our business. We value diversity and we’re proud of the culture we’ve built. We put people first – at the core of everything we do.
Teamwork
Our team are professional, yet personable and friendly and work collaboratively together to achieve success.
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Chantelle James
CEO, Founder JIVARO
I founded JIVARO Recruitment in 2006 to drive positive change in the recruitment space. To raise the standards of recruitment – to truly understand the business, the roles and the candidates to be able to place people in business where values and skills are aligned, to grow careers and in turn business success. Working with the highest integrity, leading the way in professional recruitment practice, I value the relationships maintained with our candidates and clients. A strong believer in the power of wellness in the workplace, I am passionate about providing the JIVARO team with a healthy, open and collaborative environment.
With a decade of retail industry knowledge, holding various senior roles within Retail & eCommerce, I manage our Executive positions including Non-Executive Director level through to C-Suite.
Sydney, Melbourne & International
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Tracy Appleton
Recruitment Manager
I started my recruitment journey back in 2008 when I moved to Australia and joined JIVARO. Working in recruitment means that I get to combine my passion for people and helping them reach their potential…with my love to talk! Over the last 13 years I have had the pleasure to help candidates and businesses make great decisions for their next career move/next hire. I have had the amazing opportunity to work across and manage teams that have delivered recruitment strategies for Mid-Senior levels covering Planning, Buying, Design, Technical, Marketing, Logistics and Digital.
Melbourne
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Charlotte Johnson
Team Lead - Digital
I am passionate about building the very best relationships with candidates and clients and consistently expanding my Digital knowledge, in this ever-evolving industry. The continuous innovation I see makes this such an incredibly exciting space to recruit in.
Sydney
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Florence Davies
Recruitment Consultant
A recruitment professional with experience in-house at Burberry, and agency. My area of expertise spans fashion design, production, product development and technical roles in a design capacity. A personal affinity for fashion and trends, establishing strong relationships and a national design network, all underpinned with a solid business acumen. I’m excited about the opportunity to manage multiple large and accounts and eventually managing a recruiting team.
Sydney
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Marika Loutsis
Melbourne Recruitment Manager
I am a Recruitment Management professional with extensive experience across Australian and international markets. The breadth of my experience and creativity enables me to develop and deliver recruitment solutions for clients across all sectors. I draw great satisfaction from my business relationships and the people who have positively impacted me during my 8+ years in the industry. I have been instrumental in facilitating inspiring career development opportunities for a multitude of people.
I am driven to support my candidates to transform their careers and clients to transform their organisations. Over the course of my career, I have found a strong sense of fulfilment in helping people succeed.
Melbourne
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Beth Wales
Senior Recruitment Consultant
Specialising within Digital, Technology, eCommerce and Marketing recruitment I work on opportunities such as UX/UI Design, Digital Marketing and Social Media. Starting out my career in Scotland studying Textile & Surface Design along with working in the retail industry across Sales and Visual Merchandising, I have always loved engaging with people. On making the move overseas my recruitment career began within IT, this gave me great insight to in-depth technical roles, leaving me keen to establish myself within the Digital space. With JIVARO I can now merge my passion for retail, my love for engaging with clients and candidates whilst sharing knowledge of the IT and Digital space each day.
Melbourne
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Lea Panagiotopoulos
Office Manager and Executive Assistant to CEO
With 10 years' experience as an Executive Assistant supporting senior leaders across Australia and the Asia-Pacific region, I am passionate about managing and providing assistance to multidisciplinary teams at all levels. In my role at JIVARO, I proactively support the vision and strategic direction of our CEO and Management Teams in both Sydney and Melbourne. In addition to fulfilling generalist EA functions, I also lead a range of complex projects across various facets of the business, whilst adopting a professional and transparent approach in all tasks I undertake.
Sydney
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Lindsay White
Managing Director Aviation & Travel
My career started in aviation over 30 years ago in Scotland as an airline Sales Executive and over the years worked my way to be Regional Vice President for a middle eastern based global airline managing over 130 staff across a region from India to Australia/NZ, Asia Pacific and China, Japan & Korea. Worked internationally learning many different cultures from roles based in Eastern Europe, Saudi Arabia, Taiwan, Venezuela & Colombia, Malaysia and Australia.
Joined JIVARO to spearhead a new Aviation & Travel division which has enabled me to put to good use, my experience and expertise from the airline and travel sector.
Sydney
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Rachael Janssen
Sydney Recruitment Manager
With a love for all things people and a career within retail prior to recruitment, I am all about building and nurturing relationships. Really getting to know my candidates and clients is what I love about recruitment and nothing beats the feeling of finding someone their dream job. Working primarily on senior opportunities within a broad scope of head office and retail operation functions, I truly understand the industry and offer a unique and genuine approach to all those who work with me.
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Taylor Jacobs
Recruitment Consultant
An HR professional with over 9 years’ experience in Generalist HR roles and Sales Recruitment. My focus at JIVARO is to support the HR and Sales market in Sydney, covering all industries at any level. I have a consultative approach and my aim is to ensure that my clients and candidates feel informed and comfortable at every stage of the process.
Sydney
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Sally Walters
Sydney Recruitment Manager
I am a Sydney Recruitment Manager who has over 15 years of recruitment experience across both the UK and Australia - as well as the odd international assignment. My speciality lies in senior-level appointments, broadly within the consumer space and I pride myself on not only matching technical experience but also finding the perfect cultural fit, so that long term careers are found, not just jobs.
Sydney
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Jayde Rosen
Recruitment Consultant
I have a varied background in Customer Experience and Public Relations, with experience working across the fashion, beauty and tech landscapes. Ultimately my passion for working with people and relationship building is what led me to recruitment which is where those two elements really come into play. At JIVARO I assist with recruiting for the eCommerce, Digital, Marketing and Tech roles and my time working in the Communications industry has really allowed me to understand the whole process of looking for a new job. I love meeting people from all walks of life and take great joy in matching them with our clients.
Sydney
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Toni Prentice
Recruitment Specialist
Coming from a background in luxury retail and buying in the UK, I specialise in the Buying and Planning space at JIVARO, which I absolutely love and have a real passion for. I love working with candidates and clients on a daily basis and providing an exceptional service to ensure recruitment needs are met.
Sydney
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Maria Arriola
Recruitment Consultant
Having a background in marketing and customer service, I decided to change my career path and join the recruitment world. I had the opportunity to start my journey at JIVARO, with a very inspiring team, great culture and extraordinary care for clients and candidates. Passionate about retail and all things fashion, looking forward to building strong relationships and guiding candidates through the process to find their perfect fit.
Sydney
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Marley Paulzen
Recruitment Consultant
I come from a background of Sales, Business Development and Recruitment. My area of expertise at JIVARO is mid to senior Retail and Sales roles across Australia. Being a lover of people and fashion, I thrive in this environment and love the satisfaction of matching people to their dream careers!
Melbourne
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Bianca Fazzolari
Recruitment Consultant
I love to talk and meet new people as much as I can, and always wanted a job that would allow me to do that on a daily basis, which has led me to being in the fashion retail industry for nearly 10 years, as well as completing my studies in Human Resources. Wanting to move up within the fashion retail space, JIVARO has allowed me to put my love for people, and my love for the industry, all in one, while further progressing my knowledge and building my passion for helping people progress with their career goals.
Melbourne
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Jasmine Muscat
Recruitment Consultant
I have recently just completed my studies at university, where I studied a bachelor of business (Majoring in Human Resource Management). JIVARO is my first recruitment job straight out of university where I specialise in fashion design and production and I could not imagine a more perfect job or team. I love creating relationships with all types of people in all different industries and being alongside all my candidates and clients from the beginning of their job search to placing them into their dream job. JIVARO has given me the ability to express myself through recruitment and the opportunity to join an amazing work culture and family.
Melbourne
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Olya Sorokina
Recruitment Consultant
I am an experienced senior recruitment consultant, with a proven track record in filling technical positions. At JIVARO, I'm focused on leveraging my previous recruitment experience in industrial sectors, to further grow JIVARO's current recruitment capability in Supply Chain, Logistics and Warehousing.
Sydney
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Zoe Tye
Recruitment Specialist
Coming from a background in Marketing, Graphic Design and Retail Management, I am passionate about all things Fashion Retail. JIVARO is my first recruitment role where I am learning on the job to become a strong recruiter and a specialist in all things Marketing and Sales. I am passionate about building relationships and am enjoying working with a motivating and incredible team at JIVARO.
Sydney
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Taylor Raslan
Recruitment Coordinator
I started at JIVARO as an intern who was eager to learn and gain well-world experience to complement my university studies. JIVARO soon became my first recruitment job and the start of my professional career. Coming from a background in retail, customer experience, and hospitality, JIVARO has enhanced my love for people. In my role at JIVARO, I’m passionate about supporting our high-performing team and providing exceptional service to fulfil recruitment needs.
Sydney
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Zali Oulton
Recruitment Specialist
I have completed a Diploma in Fashion Business with a background in Sales and Marketing. My area of expertise at JIVARO is within the Digital, Ecommerce & Social space. JIVARO has allowed me to be surrounded by a fantastic team culture and the opportunity to speak with incredible people on a daily basis.
Melbourne
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Chloe Meredith
Recruitment Coordinator / Office Administrator
I come from a background in Recruitment and Admin and have completed a Diploma of Human Resources Management. I have always been passionate about Fashion, Retail and building quality relationships. In my role I will help support our amazing team and help fulfil any needs they may have. JIVARO has given me the opportunity to be a part of an incredible team culture and an opportunity to learn everyday.
Melbourne
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