We pride ourselves on our long-term industry reputation of providing the right candidate to the right client at the right time.
Who we are
Why join the JIVARO family?
By being part of our team, you’ll get to be part of more than JIVARO – you’ll get to be an extension of many different businesses helping them grow their teams and embed their culture. We are invested in your success. We partner with you to become an extension of your business – building strong relationships to ensure we fully understand your immediate needs and future business goals. And we truly want to find the ultimate match between client and candidate.
Bonus
Our bonus schemes kick in at a lower threshold in comparison to any other recruitment agency. We have New Business bonuses too and a high achiever’s bonus.
Development
One of our long-term goals is to drive a growth mindset across the business. We offer serious commitment to your personal development which includes regular training to enhance your skills and make you even better at your craft and leadership.
Incentives
The Quarterly team target incentive includes a weekend away for training, health, wellbeing and fun! These have included Port Douglas, Tasmania and the Hunter Valley.
Performance
A day off for the highest performing consultant as well as for the team member who achieves the most accolades from the JIVARO team on living our values consistently.
Community
We love supporting our environment and community and are involved in quarterly charity events and activities.
Bonus
Our bonus schemes kick in at a lower threshold in comparison to any other recruitment agency. We have New Business bonuses too and a high achiever’s bonus.
Development
One of our long-term goals is to drive a growth mindset across the business. We offer serious commitment to your personal development which includes regular training to enhance your skills and make you even better at your craft and leadership.
Incentives
The Quarterly team target incentive includes a weekend away for training, health, wellbeing and fun! These have included Port Douglas, Tasmania and the Hunter Valley.
Performance
A day off for the highest performing consultant as well as for the team member who achieves the most accolades from the JIVARO team on living our values consistently.
Community
We love supporting our environment and community and are involved in quarterly charity events and activities.
Our values
quality
integrity
partnerships
passion
teamwork
quality
integrity
partnerships
passion
teamwork
Meet the JIVARO team
Chantelle James
CEO, Founder
Tracy Appleton
Senior Executive Recruitment Director
Charlotte Johnson
Lead Recruitment Consultant
Lindsay White
Managing Director Aviation & Travel
Rachael Janssen
Senior Executive Recruitment Director
Taylor Jacobs
Executive Recruitment Director
Marika Loutsis
Regional Recruitment Director
Dan Harvey
Executive Recruitment Director
Jayde Rosen
Senior Executive Recruitment Consultant
Toni Prentice
Executive Recruitment Consultant
Zali Oulton
Recruitment Consultant
Sarah Maddern
Executive Recruitment Consultant
Cheska Bernasor
Recruitment Consultant
Jasmine Yan
Executive Recruitment Consultant
Paul McNulty
Senior Recruitment Consultant
Amy Lennox
Recruitment Consultant
Jess O’Brien
Finance Manager
Natalie Alusevski
Recruitment Coordinator
We have worked with JIVARO now for more than 5 years and always look to their experience and reach when searching for candidates, especially in the fashion and retail industry. Chantelle and her team provide a smooth, professional, and thorough review of the market when looking to hire for roles, with a strong understanding of the companies and individuals that we were targeting for our roles. This provides us with comprehensive shortlists to choose from, with great candidates found at the end of the process. JIVARO have always exceeded our expectations when provided with a brief, especially those roles that are tough to fill, even after we have exhausted our own search options. Their network across Sydney and Melbourne is extensive, and we have always valued their partnership with our business.
Robert Repaci
Head of Human Resources, PVH Australia & NZ
I have been partnering with JIVARO for over ten years, and they have always provided my businesses with excellent service in the areas of recruitment and executive search. Chantelle and her team at JIVARO are considered one of our few business partners that have consistently gone above and beyond, always shown great flexibility and agility, and continued to deliver outstanding outcomes for the business. They are experts in all aspects of Retail & Digital recruitment, at both Management and Executive levels. I can confidently recommend JIVARO as solid and reliable business partners, and experts in their field.
Daniel Bracken
Chief Executive Officer, Michael Hill
JIVARO has been a significant partner in the turnaround of our business by providing quality candidates, while maintaining sensitivity around confidentiality. The team at JIVARO, led by Chantelle, have an in-depth understanding of our business needs, while keeping in mind the importance of culture fit. JIVARO makes the recruitment process easy with thoughtful communication and expert industry knowledge.
Brendan Santamaria
CEO, Seafolly
Chantelle James and her team are a pleasure to deal with. They understand our business, our staff culture, and values, and put forward very well-considered candidates. JIVARO communicates clearly and responds promptly always.
Greg Hayim
CFOO, Strand
Tracy & The JIVARO Melbourne team are always super responsive and have exceptional industry knowledge. It is a pleasure to work with them.
Jason Collins
GM People, Kmart
The JIVARO team is always a pleasure to deal with! They have successfully placed candidates in our growing team. They are easy to collaborate with, highly professional, and very responsive. They diligently keep us updated every step of the way and are very dedicated to finding the perfect candidate for an open role.
Aleksandra Pavlovska
Clarins Group
JIVARO ‘get’ retail. There’s not a single role we need to fill they haven’t had extensive talent search experience with, which means they truly understand the requirements of each position. For kikki.K specifically, they’ve taken the time to really get to know our unique culture. We see in the candidates put forward that alignment of culture has been just as important as the alignment of experience to the role scope. For us, the culture piece is a critical success factor and JIVARO have consistently delivered over many years and many roles. Tracy always takes the time to understand not just the key requirements but the nuances that will ensure the superstar match.
Stacey Dowdell
GM People & Culture, Kikki.K
Chantelle has a strong understanding of the retail sector and is across many of the key people. I found her energy and enthusiasm infectious, even during a long and protracted C-Suite search.
Nick Greenhalgh
Founder PetO
JIVARO’s knowledge of the job market, both locally and internationally, combined with the level of personal service, has proved to be invaluable in assisting us with our recruitment needs. Chantelle and her team have a real understanding of our company values and, over the last 15 years, introduced talented candidates with the appropriate level of skills and cultural fit, many of them still with us today. I will not hesitate to place new assignments with the team at JIVARO.
Graham Clements
MD Planning & Logistics Director, Strandbags
Having partnered with JIVARO throughout my HR career, I can genuinely say it is an agency like no other. I have used JIVARO almost since they began, both locally and globally across the retail and food industries, as well as in the fintech space. What truly sets JIVARO apart is the people. Every person you partner with works hard to get to the heart of your needs, taking the time to understand your business, the culture, and what you are trying to achieve. You also know that when they are representing your brand, it is in very safe hands. When you meet their candidates, this sense of respect and actual care shows — so it certainly goes both ways. The team is incredibly professional, and for every brief, JIVARO provides clear communication with honest feedback, whether it be around your expectations, candidate behaviour, the market, or other key competitive insights.
Maree Foti
(ex David Jones GM HR), Head of People, Prezzee
JIVARO Recruitment has been a valued partner to Myer for many years, providing top talent and supporting the delivery of Myer’s People strategy. JIVARO are an integral part of our Talent Acquisition team, filling senior, critical, and hard-to-fill roles on a regular basis. No request or challenge is too hard for JIVARO, and they are always aligned to our business plans. The JIVARO team go beyond the normal call of duty when it comes to searching and finding top talent, providing clear and regular communication, and always delivering on time. As a retailer, it’s reassuring to know that the JIVARO team have the expertise to understand our talent requirements, and the entire team are friendly, responsive, and professional – simply a pleasure to work with. I highly recommend JIVARO to support any business seeking a dependable partner to their recruitment solution.
Daniel Cavedon
GM People & Culture, Myer
